[GNC] can not open file

[Chris Tsuji]

   Jim
   I upgraded the os to 15.3
   Gnucash worked before I upgraded th os.

   Here what I did before

   When I open

   see attached one


   When I click on open anyway

   I get an error Gnucash quit unexpectedly

   Then I click on reopen, and the above come up.

   I then use open folder and find the gnucash file and click on it, and
   it goes back to the above.

   Attempted to open the file by clicking on it, but again goes to the
   above


   Tried to obtain gnucash v5.10 but after downloading, I get a circle
   with a line across the circle.

   Dragged to the hard disk and receive the error that is it not supported
   on this mac.

   attachment 2 is the file
   Hope you can help
   Chris Tsuji

   Sent: Friday, February 07, 2025 at 6:58 PM
   From: "Jim DeLaHunt" <list+gnucash at jdlh.com>
   To: "Chris Tsuji" <ctsuji at cheerful.com>
   Cc: gnucash-user at gnucash.org
   Subject: Re: [GNC] can not open file
   Chris:
   On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
   > Jim
   > Please see attached
   > Can Gnucash run on OS 15.3? I just upgraded?
   > Thank for your help
   > Chris
   >
   >
   > Sent: Friday, February 07, 2025 at 3:39 PM
   > From: "Jim DeLaHunt" <list+gnucash at jdlh.com>
   > To: "Chris Tsuji" <ctsuji at cheerful.com>
   > Cc: gnucash-user at gnucash.org
   > Subject: Re: [GNC] can not open file
   > Hello, Chris:
   > Welcome back. I'm sad to hear that you cannot open your files.
   > On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
   > > Hope someone can help me.
   > > I can not open my files.
   > > version 5.8
   > > imac os 15.3
   > > processor: 3.3 ghz 6-core intel corei5
   > > memory 15 GB
   > >
   > > Chris Tsuji
   > Thank you for giving us the details on your GnuCash version and your
   > OS.
   > That is helpful.
   > What do you observe? What specific actions do you take to try to open
   > your files? What do you observe happening? What do you expect to
   > happen?
   > Do you know where on your Macintosh storage those files are? Could
   you,
   > for example, find them so that you can list the in a Finder window?
   > Can
   > you do a Get Info on those files, to see their size and modification
   > date?
   > Answers to these questions might be illuminating.
   Could you please re-send this message, but not in the form of a word
   processing file attachment?  Please put the text of your comments in
   the
   body of the message. If you have screen shots, add them as attachments
   to the message. (Don't paste images into the body of the message, the
   mailing list deletes those.) This makes it easier for everyone reading
   the message to quickly grasp your message and reply.
   You mention, "I just upgraded".  Which did you upgrade, macOS or
   GnuCash?
   Has this version of GnuCash ever worked on your computer with this
   version of macOS? Or is it a matter of, it used to work, then you
   changed either GnuCash or macOS, and it has never worked since?
   Best regards,
        —Jim DeLaHunt
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