[GNC] Opening export of Gnucash Android into Gnucash Windows is empty

[Stan Brown (using GC 4.14)]

Hello, Dragos.

1. I'm not familiar with GnuCash Pocket. Are you certain that it uses
the same data format as (any version of) GnuCash?

2. If Pocket uses the same version numbers, 2.5.8 is over eight years
old, and Gnucash 5.11 is three major versions beyond that. Code to
convert files to new formats is usually only present in the immediate
next major version, e.g. 2-->3, 3-->4, 4-->5.
    Standard advice is to first open the file in the latest version 2
and run Check and Repair, then repeat with the latest version 3, then
the latest version 4, and finally any version 5. Back up your file at
each stage, and run some reports to make sure that all expected
transactions are there. (You can accomplish the same thing by looking at
the balances in the Accounts pane.)

Stan Brown
Tehachapi, CA, USA
https://BrownMath.com

On 2025-05-24 08:00, Dragos Puri wrote:
> Hello everyone,
> 
> I'm having an issue and I hope you can help me.
> I just installed Gnucash Pocket version 2.5.8 and exported a .xac file.
> This contains data from the last 10 years.
> I want to open this with Gnucash on Windows version 5.11 and what I get is
> nothing.
> There is no error message, just an empty screen. Even if I try to create a
> new account it doesn't show up.
> The trace file is also empty.
> 
> What can I do to try to debug this?