[GNC] Opening export of Gnucash Android into Gnucash Windows is empty

[Brad Morrison]

Hi Dragos/GNUCash users, 

What version of Windows are you using?
https://en.wikipedia.org/wiki/Microsoft_Windows 

https://gnucash.org/download.phtml - while the current version of
GNUCash is 5.11, if the hardware that you are using does not support
Windows 8 or newer, it looks like 5.11 may not work well. 

If you are unable to purchase newer hardware, you may be able to run a
Linux distribution on your existing hardware and use the current, 5.11
version of GNUCash - https://distrowatch.com/ 

---
Thanks, 

Brad - https://www.facebook.com/brad.morrison.12327/ &
https://nextdoor.com/profile/01mP46jj8KCzj3sP4 &
https://norcal.social/@BradMorrison 

On 2025-05-25 01:13, Dragos Puri wrote:

> Hello everyone,
> 
> I should have said that I used previous versions of the Android app, that's
> why I have 10 years worth of data, and just yesterday I updated to the
> latest version.
> I would regularly make backups of the books, but now, after the Android
> update, I noticed that the xml export file extension changed to .xac and
> when I open it with the Windows application, it appears empty.
> 
> I have attached the xml, if anyone cares to take a look.
> 
> Best Regards,
> Dragos
> 
> On Sun, 25 May 2025 at 09:13, sunfish62 at yahoo.com <sunfish62 at yahoo.com>
> wrote:
> 
> GnuCash Pocket is not affiliated in any way with the desktop app, so your
> first stop should be the app's developer. That person should be able to
> guide you.
> 
> Regarding Stan's question about versions, the app, being completely
> separate from this project, has a separate numbering. Your problem likely
> doesn't arise from mismatched versions, but rather mismatched data.
> 
> I'm perhaps dense, but can you explain how you have just installed GnuCash
> Pocket but somehow have ten years' data in it?
> 
> Second, waiting until you have ten years of data before checking to see if
> you are able to import is not an advised practice. Since you're in the
> situation, it might be good to try getting a very small set of data to
> import, so that you can begin to figure out where the hiccups are
> happening. Perhaps you could export to a more generic format (csv, e.g.)
> and test with that.
> 
> David T.
> On May 25, 2025, at 1:25 AM, Dragos Puri <dragospuri at gmail.com> wrote: 
> Hello everyone,
> 
> I'm having an issue and I hope you can help me.
> I just installed Gnucash Pocket version 2.5.8 and exported a .xac file.
> This contains data from the last 10 years.
> I want to open this with Gnucash on Windows version 5.11 and what I get is
> nothing.
> There is no error message, just an empty screen. Even if I try to create a
> new account it doesn't show up.
> The trace file is also empty.
> 
> What can I do to try to debug this?
> 
> Thank you very much,
> Dragos Puri
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