[GNC] GnuCash 5.13 Problem in reconciling on Windows 11

[jbonnett at internode.on.net]

Hi All,

 

I just tried to do a reconcile of one of my accounts for the end of
September 2025. The first dialog that pops up is the "Enter interest"
dialog. Since I have usually already entered that I just click Cancel and go
to the main reconcile dialog to enter the balance from the statement. When I
click Cancel, Gnucash closes. If I open it again, I need to select Open
Anyway since the lock file has not been deleted.

 

I tried again but chose to enter some interest, which I would remove later,
and finished clicking the OK button. Same story, it just closes. Looks like
I get the crash no matter how I exit that interest dialog.

 

I know there is a mode I can run GnuCash to get more info about what
happened but cannot remember the details. I tried adding -debug to the
command line but did not get anything helpful in the log file.

 

This has not happened before for me.

 

I am an IT guy, so I dug a bit more and found this in the Windows
Application Event Log:

 

Faulting application name: gnucash.exe, version: 5.13.0.0, time stamp:
0x68d9d072

Faulting module name: libgobject-2.0-0.dll, version: 2.84.3.0, time stamp:
0x686a75cf

Exception code: 0xc0000005

Fault offset: 0x0002d4a2

Faulting process id: 0x6A48

Faulting application start time: 0x1DC3CC08C7AF23C

Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe

Faulting module path: C:\Program Files
(x86)\gnucash\bin\libgobject-2.0-0.dll

Report Id: 4d64303b-9bb4-47ed-b204-1551c01ea401

Faulting package full name: 

Faulting package-relative application ID: 

 

The exception code implies an out of bounds memory access.

 

Here are some details of my system:

 

OS Name          Microsoft Windows 11 Pro    

Version               10.0.26100 Build 26100         

System Manufacturer               Micro-Star International Co., Ltd.     

System Model                MS-7C91          

System Type    x64-based PC 

Processor         AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s),
32 Logical Processor(s)                

BIOS Version/Date      American Megatrends International, LLC. A.I1,
2/09/2024             

BIOS Mode      UEFI     

BaseBoard Product    MAG B550 TOMAHAWK (MS-7C91) 

BaseBoard Version    2.0        

Platform Role Desktop             

Secure Boot State       On         

Locale Australia           

Installed Physical Memory (RAM)     64.0 GB              

 

I am happy to do some more debugging if someone can tell me what I should
try.

 

Cheers,

John Bonnett