[GNC] GnuCash 5.13 Problem in reconciling on Windows 11

[Sherlock]

John,

A fix for this 5.13 issue was merged on October 12th. I suggest pulling 
a more recent nightly build to confirm: 
https://code.gnucash.org/builds/win32/stable/

Regards,

Sherlock

On 10/13/25 10:05 PM, jbonnett--- via gnucash-user wrote:
> Hi All,
> 
>   
> 
> I just tried to do a reconcile of one of my accounts for the end of
> September 2025. The first dialog that pops up is the "Enter interest"
> dialog. Since I have usually already entered that I just click Cancel and go
> to the main reconcile dialog to enter the balance from the statement. When I
> click Cancel, Gnucash closes. If I open it again, I need to select Open
> Anyway since the lock file has not been deleted.
> 
>   
> 
> I tried again but chose to enter some interest, which I would remove later,
> and finished clicking the OK button. Same story, it just closes. Looks like
> I get the crash no matter how I exit that interest dialog.
> 
>   
> 
> I know there is a mode I can run GnuCash to get more info about what
> happened but cannot remember the details. I tried adding -debug to the
> command line but did not get anything helpful in the log file.
> 
>   
> 
> This has not happened before for me.
> 
>   
> 
> I am an IT guy, so I dug a bit more and found this in the Windows
> Application Event Log:
> 
>   
> 
> Faulting application name: gnucash.exe, version: 5.13.0.0, time stamp:
> 0x68d9d072
> 
> Faulting module name: libgobject-2.0-0.dll, version: 2.84.3.0, time stamp:
> 0x686a75cf
> 
> Exception code: 0xc0000005
> 
> Fault offset: 0x0002d4a2
> 
> Faulting process id: 0x6A48
> 
> Faulting application start time: 0x1DC3CC08C7AF23C
> 
> Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe
> 
> Faulting module path: C:\Program Files
> (x86)\gnucash\bin\libgobject-2.0-0.dll
> 
> Report Id: 4d64303b-9bb4-47ed-b204-1551c01ea401
> 
> Faulting package full name:
> 
> Faulting package-relative application ID:
> 
>   
> 
> The exception code implies an out of bounds memory access.
> 
>   
> 
> Here are some details of my system:
> 
>   
> 
> OS Name          Microsoft Windows 11 Pro
> 
> Version               10.0.26100 Build 26100
> 
> System Manufacturer               Micro-Star International Co., Ltd.
> 
> System Model                MS-7C91
> 
> System Type    x64-based PC
> 
> Processor         AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s),
> 32 Logical Processor(s)
> 
> BIOS Version/Date      American Megatrends International, LLC. A.I1,
> 2/09/2024
> 
> BIOS Mode      UEFI
> 
> BaseBoard Product    MAG B550 TOMAHAWK (MS-7C91)
> 
> BaseBoard Version    2.0
> 
> Platform Role Desktop
> 
> Secure Boot State       On
> 
> Locale Australia
> 
> Installed Physical Memory (RAM)     64.0 GB
> 
>   
> 
> I am happy to do some more debugging if someone can tell me what I should
> try.
> 
>   
> 
> Cheers,
> 
> John Bonnett
> 
>