[GNC] Windows 11 gnucash 5.13 can't find clock_gettime32 dll - update

[Paul Kinzelman]

Oh OK, it's been so long since I've used the elist I forgot. :-)

I used the Windows 11 Settings | Apps | Uninstall to remove it but 
apparently
it leaves stuff there that needs to be removed sometimes.

Thanks!

On 10/20/2025 6:21 PM, John Ralls wrote:
> Paul,
>
> Use the reply-all button to maintain the thread.
>
> Did you use Settings>Apps or some other tool to remove 5.12?
>
> Regards,
> John Ralls
>
>> On Oct 20, 2025, at 17:03, Paul Kinzelman <paul at kinzelman.com> wrote:
>>
>> I don't know how to maintain thread integrity so I'll just copy the original
>> email below my post to show context. Let me know if there's a better way
>>
>> Sherlock's suggestion:
>>
>> Have you tried uninstalling GnuCash and deleting the :\Program Files
>> (x86)\gnucash before installing GnuCash 5.13?
>>
>> My response:
>> I didn't but I just did and it worked. For those who might get the
>> same error, here's what I did:
>> 5.9 was installed, running for months just fine
>> I installed 5.13 (which removed 5.9) got the error
>> I reinstalled 5.13 (which removed 5.13) got the same error
>> I removed 5.13
>> I installed 5.12 and it worked
>> Then as a result of Sherlock's suggestion:
>> I removed 5.12
>> I deleted the Program Files (x86)\gnucash folder and contents (lots of stuff still there)
>> I installed 5.13 and it worked!
>> Thanks folks!
>>
>>
>>
>> The original post:
>> =================
>> update: I removed 5.13 and installed 5.12 and it works.
>>
>> I just upgraded gnucash 5.9 to 5.13 and whenever I start I get the error popup:
>>
>> The procedure entry point clock_gettime32 could not be located in the dynamic
>> link library C:\Program Files (x86)/gnucash/bin/libstdc+ +-6.dll
>>
>> Any ideas how to fix this?
>> TIA!
>> -Paul Kinzelman
>>
>>
>>
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