[GNC] Bill was paid but continues to show as unpaid in Accounts Payable

[Geoff Jankowski]

Ross

Delete the entry for the dummy cheque and confirm A/P is back to 85.00. 

First, check that the payment (and the invoice) is listed in the supplier a/c and it balances to 0.00. 

If it does, right click on the payment cheque entry and select edit payment.  

It should show the unassigned 85.00. Make sure it is highlighted and press OK. 

Check the payment is now assigned and the A/P list is cleared. The invoice will now show as paid. 

No idea why GC sometimes “forgets” assignments but it happens to me from time to time. 

Let us know how you get on. 

Geoff


> On 22 Sep 2025, at 16:03, Ross Laver <ross.laver at gmail.com> wrote:
> 
> This gets more complicated. I did something wrong and made it worse.
> 
>  1.
> I had a bill for $85.00 for which the check was written and cleared.
>  2.
> It continued to show in Accounts Payable
>  3.
> Vendor - Process Payment showed a refund due of $85.00. I went through the process of printing a dummy check with the same date and check number of the original.
>  4.
> Now accounts payable shows the amount as $170.
>  5.
> The Bill still shows unpaid.
> 
> I need to get the accounts payable back to $85.00 and then show that as paid since the payment has been made.
> 
> Please help with a step-by-step solution.
> 
> Ross
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