[GNC] User account

Derek Atkins derek at ihtfp.com
Mon Jun 29 21:45:38 EDT 2026 

Can you show us the transaction in the A/P account?
Also, what do you have set up as the Commodity SCU in the A/P account and
in the expense account?
Something is clearly rounding the amount to .00, which implies somewhere
you have a commodity or account with a SCU of 1 instead of 1/100.

-derek

On Mon, June 29, 2026 8:52 pm, Simon Orebi Gann wrote:
> John
>
> For family reasons I have been unable to attend to this until now.
>
> Ever since I have started to use gnucash, when I set up an invoice and
> post it - eg this test one:
> [cid:17d15431-fb45-409c-9b79-e3591f08e10c at eurprd05.prod.outlook.com]
>
>
> when I come to pay it the amount it defaults to using is always rounded,
> in this case 598.00.  I run my business exactly as my suppliers expect to
> be paid exactly ie to the penny.
>
> [cid:c4544634-cf8a-4e2b-a2ad-85d96fdf5169 at eurprd05.prod.outlook.com]
>
>
> If I am directing this to the wrong person, please accept my apologies and
> if you can, let me know to whom I should send it.  I view it as a mild
> inconvenience which just rubs a little gloss off an otherwise incredible
> piece of software.
>
> Kind regards
>
> Simon
>
>
> On 5 Dec 2025, at 15:05, John Ralls <jralls at ceridwen.us> wrote:
>
> Simon,
>
> Please copy the list on all replies. You can use “Reply-all” in most
> mailers.
>
> If you’re getting rounded amounts when paying bills then you’ve got a
> sub-optimal way of doing something. Please invent an illustrative
> example.
>
> Regards,
> John Ralls
>
>
>> On Dec 5, 2025, at 2:08 PM, Simon Orebi Gann <simon at orebigann.com>
>> wrote:
>>
>> John
>>
>> Thank you for being so helpful.  Of course I hope that I find very few
>> more bugs in what for the few years I have used it has been a rock solid
>> program.
>>
>> The only thing I would have improved is to allow me to default to paying
>> a bill exactly instead of finding the amount has been rounded and having
>> to override it.
>>
>> Given the program has such a huge range of functionality, it is a
>> trivial point and I am very impressed overall.  After working in
>> technology for 35 years and counting, it’s one of the best pieces of
>> software I have come across.
>>
>> Kind regards
>>
>> Simon
>>
>> On 4 Dec 2025, at 22:31, John Ralls <jralls at ceridwen.us> wrote:
>>
>> Simon,
>>
>> Please always use the mailing lists to contact the GnuCash development
>> team unless you’re expressly invited to do otherwise.
>>
>> I’ve never had much luck with the search bubble in the title bar or the
>> simple search tab. Here’s how I do it:
>>
>> Click search link in the title bar (not the button) and then the
>> advanced tab. Click GnuCash in the first box and click one of the items
>> and then command-click again in the status box so that nothing is
>> selected. In Detailed Bug Information enter “invoice crash” (no quotes)
>> in the comment field and select 5.13 in the Version box on the lower
>> left. Click either search button.
>>
>> Regards,
>> John Ralls
>>
>>> On Dec 4, 2025, at 1:59 PM, Simon Orebi Gann <simon at orebigann.com>
>>> wrote:
>>>
>>> John
>>>
>>> Quick follow up.  I see that you seem to be the Apple silicon expert,
>>> so thank you for all that you do.
>>>
>>> Quick question: can you tell me a search string which would have helped
>>> me to find the bug report for this please?  I want to ensure that in
>>> future I only post if I find new bugs, and I struggled to find this bug
>>> report.
>>>
>>> Kind regards
>>>
>>> Simon
>>>
>>>
>>> On 4 Dec 2025, at 17:32, John Ralls <jralls at ceridwen.us> wrote:
>>>
>>> I’ve created an account on bugs.gnucash.org with this email address as
>>> the user id. The password is N7UYQ!URgB6j . Please log in and change it
>>> at your earliest convenience.
>>> The invoice crash has already been reported and fixed for GnuCash 5.14
>>> that will be released in a little over two weeks.
>>>
>>> Regards,
>>> John Ralls
>>>
>>>
>>>> On Dec 3, 2025, at 14:53, Simon Orebi Gann <simon at orebigann.com>
>>>> wrote:
>>>>
>>>> Please could I have an account to post details of a hard fault in gnu
>>>> cash 5.13-2 running the Mac silicon version on a new MacBook Pro on
>>>> the latest Mac OS.
>>>>
>>>> Whenever I try to pay an invoice, the program exits/crashes.  It must
>>>> be an Apple version issue as the same data files work fine if I dig my
>>>> old windows PC out of the museum and run it on there.
>>>>
>>>> I get this report:
>>>>
>>>>
>>>> Gnucash quit unexpectedly.
>>>>
>>>> Click Reopen to open the application again. This report will be sent
>>>> automatically to Apple.
>>>>
>>>>> Comments
>>>>
>>>> Problem Details and System Configuration
>>>>
>>>> Translated Report (Full Report Below)
>>>>
>>>> Process:
>>>>
>>>> Path:
>>>>
>>>> Identifier:
>>>>
>>>> Version:
>>>>
>>>> Code Type:
>>>>
>>>> Role:
>>>>
>>>> Parent Process:
>>>>
>>>> Coalition:
>>>>
>>>> User ID:
>>>>
>>>> Gnucash [63611]
>>>>
>>>> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>>>
>>>> org. gnucash. Gnucash
>>>>
>>>> 5.13-2 (5.13-2)
>>>>
>>>> ARM-64 (Native)
>>>>
>>>> Foreground launchd 1]
>>>>
>>>> org. gnucash.Gnucash [11771]
>>>>
>>>> 501
>>>>
>>>> Date/Time:
>>>>
>>>> Launch Time:
>>>>
>>>> Hardware Model:
>>>>
>>>> OS Version:
>>>>
>>>> Release Type:
>>>>
>>>> 2025-12-03 22:44:38.8769 +0000
>>>>
>>>> 2025-12-03 22:42:47.7610 +0000
>>>>
>>>> Mac15,7 macoS
>>>>
>>>> 26.1 (25B78)
>>>>
>>>> User
>>>>
>>>> Crash Reporter Key: 376AA1C0-BAF9-133A-7CED-CC52BE87A0A1
>>>>
>>>> Incident Identifier: 54320D23-B4BB-4895-8EAA-A4FEDFA15DF4
>>>>
>>>> Sleep/Wake UUID:
>>>>
>>>> FC79FA0E-D0C7-4940-A456-C20C79C316BF
>>>>
>>>> Time Awake Since Boot: 180000 seconds
>>>>
>>>> Time Since Wake:
>>>>
>>>> 112634 seconds
>>>>
>>>> System Integrity Protection: enabled
>>>>
>>>> Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread
>>>>
>>>> Exception Type:
>>>>
>>>> EXC_BAD_ACCESS (SIGSEGV)
>>>>
>>>> Exception Subtype: KERN_INVALID_ADDRESS at ØX00000000007730f0
>>>>
>>>> Exception Codes:
>>>>
>>>> 0X0000000000000001, 0x00000000007730f0
>>>>
>>>> Termination Reason: Namespace SIGNAL, Code 11, Segmentation fault: 11
>>>>
>>>> Terminating Process: exc handler [63611]
>>>>
>>>> VM Region Info: 0x7730f0 is not in any region. Bytes before following
>>>> region: 4323774224
>>>>
>>>> REGION TYPE
>>>>
>>>> START - END
>>>>
>>>> I VSIZE] PRT/MAX SHRMOD REGION DETAIL
>>>>
>>>> UNUSED SPACE AT START
>>>>
>>>> IIIV
>>>>
>>>> _TEXT
>>>>
>>>> 1022ec000-10234c000
>>>>
>>>>
>>>> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>>>>
>>>>
>>>> libgtk-3.0.dylib
>>>>
>>>>
>>>> libgnc-gnome.dylib
>>>>
>>>>
>>>> libgobject-z.o.o.dylib
>>>>
>>>> 3
>>>>
>>>> libgobject-z.o.o.dylib
>>>>
>>>> 4
>>>>
>>>> libgobject-2.0.o.dylib
>>>>
>>>>
>>>> -- RECURSION LEVEL 12
>>>>
>>>> 5
>>>>
>>>> libgtk-3.0.dylib
>>>>
>>>> 6
>>>>
>>>> libanc-qnome-utils.dylib
>>>>
>>>> | 384K] r-x/r-x SM=COW
>>>> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>>>
>>>> øx103a7340c gtk_widget_show + 32
>>>>
>>>> 0x102b00288 gnc_payment_window_check_payment
>>>>
>>>> 0x10300C250 _9_closure.
>>>>
>>>> _invoke_va + 264
>>>>
>>>> 0x103023f5c signal_emit_valist_unlocked + 1168
>>>>
>>>> 0x1030246c4 9_signal_emit + 12
>>>>
>>>> Øx103a51d0c gtk_tree_view_set_model + 1168
>>>>
>>>> 0x102d7a5c8 qnc_tree view account destroy + 44
>>>>
>>>>
>>>> Simon
>>>>
>>>> _______________________________________________
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>>>
>>>
>>
>>
>
>
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-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant

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