[GNC] User account
John Ralls
jralls at ceridwen.us
Mon Jun 29 22:58:42 EDT 2026
Is everything in the transaction in GBP or is another currency involved?
Regards,
John Ralls
> On Jun 29, 2026, at 18:45, Derek Atkins <derek at ihtfp.com> wrote:
>
> Can you show us the transaction in the A/P account?
> Also, what do you have set up as the Commodity SCU in the A/P account and
> in the expense account?
> Something is clearly rounding the amount to .00, which implies somewhere
> you have a commodity or account with a SCU of 1 instead of 1/100.
>
> -derek
>
> On Mon, June 29, 2026 8:52 pm, Simon Orebi Gann wrote:
>> John
>>
>> For family reasons I have been unable to attend to this until now.
>>
>> Ever since I have started to use gnucash, when I set up an invoice and
>> post it - eg this test one:
>> [cid:17d15431-fb45-409c-9b79-e3591f08e10c at eurprd05.prod.outlook.com]
>>
>>
>> when I come to pay it the amount it defaults to using is always rounded,
>> in this case 598.00. I run my business exactly as my suppliers expect to
>> be paid exactly ie to the penny.
>>
>> [cid:c4544634-cf8a-4e2b-a2ad-85d96fdf5169 at eurprd05.prod.outlook.com]
>>
>>
>> If I am directing this to the wrong person, please accept my apologies and
>> if you can, let me know to whom I should send it. I view it as a mild
>> inconvenience which just rubs a little gloss off an otherwise incredible
>> piece of software.
>>
>> Kind regards
>>
>> Simon
>>
>>
>> On 5 Dec 2025, at 15:05, John Ralls <jralls at ceridwen.us> wrote:
>>
>> Simon,
>>
>> Please copy the list on all replies. You can use “Reply-all” in most
>> mailers.
>>
>> If you’re getting rounded amounts when paying bills then you’ve got a
>> sub-optimal way of doing something. Please invent an illustrative
>> example.
>>
>> Regards,
>> John Ralls
>>
>>
>>> On Dec 5, 2025, at 2:08 PM, Simon Orebi Gann <simon at orebigann.com>
>>> wrote:
>>>
>>> John
>>>
>>> Thank you for being so helpful. Of course I hope that I find very few
>>> more bugs in what for the few years I have used it has been a rock solid
>>> program.
>>>
>>> The only thing I would have improved is to allow me to default to paying
>>> a bill exactly instead of finding the amount has been rounded and having
>>> to override it.
>>>
>>> Given the program has such a huge range of functionality, it is a
>>> trivial point and I am very impressed overall. After working in
>>> technology for 35 years and counting, it’s one of the best pieces of
>>> software I have come across.
>>>
>>> Kind regards
>>>
>>> Simon
>>>
>>> On 4 Dec 2025, at 22:31, John Ralls <jralls at ceridwen.us> wrote:
>>>
>>> Simon,
>>>
>>> Please always use the mailing lists to contact the GnuCash development
>>> team unless you’re expressly invited to do otherwise.
>>>
>>> I’ve never had much luck with the search bubble in the title bar or the
>>> simple search tab. Here’s how I do it:
>>>
>>> Click search link in the title bar (not the button) and then the
>>> advanced tab. Click GnuCash in the first box and click one of the items
>>> and then command-click again in the status box so that nothing is
>>> selected. In Detailed Bug Information enter “invoice crash” (no quotes)
>>> in the comment field and select 5.13 in the Version box on the lower
>>> left. Click either search button.
>>>
>>> Regards,
>>> John Ralls
>>>
>>>> On Dec 4, 2025, at 1:59 PM, Simon Orebi Gann <simon at orebigann.com>
>>>> wrote:
>>>>
>>>> John
>>>>
>>>> Quick follow up. I see that you seem to be the Apple silicon expert,
>>>> so thank you for all that you do.
>>>>
>>>> Quick question: can you tell me a search string which would have helped
>>>> me to find the bug report for this please? I want to ensure that in
>>>> future I only post if I find new bugs, and I struggled to find this bug
>>>> report.
>>>>
>>>> Kind regards
>>>>
>>>> Simon
>>>>
>>>>
>>>> On 4 Dec 2025, at 17:32, John Ralls <jralls at ceridwen.us> wrote:
>>>>
>>>> I’ve created an account on bugs.gnucash.org with this email address as
>>>> the user id. The password is N7UYQ!URgB6j . Please log in and change it
>>>> at your earliest convenience.
>>>> The invoice crash has already been reported and fixed for GnuCash 5.14
>>>> that will be released in a little over two weeks.
>>>>
>>>> Regards,
>>>> John Ralls
>>>>
>>>>
>>>>> On Dec 3, 2025, at 14:53, Simon Orebi Gann <simon at orebigann.com>
>>>>> wrote:
>>>>>
>>>>> Please could I have an account to post details of a hard fault in gnu
>>>>> cash 5.13-2 running the Mac silicon version on a new MacBook Pro on
>>>>> the latest Mac OS.
>>>>>
>>>>> Whenever I try to pay an invoice, the program exits/crashes. It must
>>>>> be an Apple version issue as the same data files work fine if I dig my
>>>>> old windows PC out of the museum and run it on there.
>>>>>
>>>>> I get this report:
>>>>>
>>>>>
>>>>> Gnucash quit unexpectedly.
>>>>>
>>>>> Click Reopen to open the application again. This report will be sent
>>>>> automatically to Apple.
>>>>>
>>>>>> Comments
>>>>>
>>>>> Problem Details and System Configuration
>>>>>
>>>>> Translated Report (Full Report Below)
>>>>>
>>>>> Process:
>>>>>
>>>>> Path:
>>>>>
>>>>> Identifier:
>>>>>
>>>>> Version:
>>>>>
>>>>> Code Type:
>>>>>
>>>>> Role:
>>>>>
>>>>> Parent Process:
>>>>>
>>>>> Coalition:
>>>>>
>>>>> User ID:
>>>>>
>>>>> Gnucash [63611]
>>>>>
>>>>> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>>>>
>>>>> org. gnucash. Gnucash
>>>>>
>>>>> 5.13-2 (5.13-2)
>>>>>
>>>>> ARM-64 (Native)
>>>>>
>>>>> Foreground launchd 1]
>>>>>
>>>>> org. gnucash.Gnucash [11771]
>>>>>
>>>>> 501
>>>>>
>>>>> Date/Time:
>>>>>
>>>>> Launch Time:
>>>>>
>>>>> Hardware Model:
>>>>>
>>>>> OS Version:
>>>>>
>>>>> Release Type:
>>>>>
>>>>> 2025-12-03 22:44:38.8769 +0000
>>>>>
>>>>> 2025-12-03 22:42:47.7610 +0000
>>>>>
>>>>> Mac15,7 macoS
>>>>>
>>>>> 26.1 (25B78)
>>>>>
>>>>> User
>>>>>
>>>>> Crash Reporter Key: 376AA1C0-BAF9-133A-7CED-CC52BE87A0A1
>>>>>
>>>>> Incident Identifier: 54320D23-B4BB-4895-8EAA-A4FEDFA15DF4
>>>>>
>>>>> Sleep/Wake UUID:
>>>>>
>>>>> FC79FA0E-D0C7-4940-A456-C20C79C316BF
>>>>>
>>>>> Time Awake Since Boot: 180000 seconds
>>>>>
>>>>> Time Since Wake:
>>>>>
>>>>> 112634 seconds
>>>>>
>>>>> System Integrity Protection: enabled
>>>>>
>>>>> Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread
>>>>>
>>>>> Exception Type:
>>>>>
>>>>> EXC_BAD_ACCESS (SIGSEGV)
>>>>>
>>>>> Exception Subtype: KERN_INVALID_ADDRESS at ØX00000000007730f0
>>>>>
>>>>> Exception Codes:
>>>>>
>>>>> 0X0000000000000001, 0x00000000007730f0
>>>>>
>>>>> Termination Reason: Namespace SIGNAL, Code 11, Segmentation fault: 11
>>>>>
>>>>> Terminating Process: exc handler [63611]
>>>>>
>>>>> VM Region Info: 0x7730f0 is not in any region. Bytes before following
>>>>> region: 4323774224
>>>>>
>>>>> REGION TYPE
>>>>>
>>>>> START - END
>>>>>
>>>>> I VSIZE] PRT/MAX SHRMOD REGION DETAIL
>>>>>
>>>>> UNUSED SPACE AT START
>>>>>
>>>>> IIIV
>>>>>
>>>>> _TEXT
>>>>>
>>>>> 1022ec000-10234c000
>>>>>
>>>>>
>>>>> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>>>>>
>>>>>
>>>>> libgtk-3.0.dylib
>>>>>
>>>>>
>>>>> libgnc-gnome.dylib
>>>>>
>>>>>
>>>>> libgobject-z.o.o.dylib
>>>>>
>>>>> 3
>>>>>
>>>>> libgobject-z.o.o.dylib
>>>>>
>>>>> 4
>>>>>
>>>>> libgobject-2.0.o.dylib
>>>>>
>>>>>
>>>>> -- RECURSION LEVEL 12
>>>>>
>>>>> 5
>>>>>
>>>>> libgtk-3.0.dylib
>>>>>
>>>>> 6
>>>>>
>>>>> libanc-qnome-utils.dylib
>>>>>
>>>>> | 384K] r-x/r-x SM=COW
>>>>> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>>>>
>>>>> øx103a7340c gtk_widget_show + 32
>>>>>
>>>>> 0x102b00288 gnc_payment_window_check_payment
>>>>>
>>>>> 0x10300C250 _9_closure.
>>>>>
>>>>> _invoke_va + 264
>>>>>
>>>>> 0x103023f5c signal_emit_valist_unlocked + 1168
>>>>>
>>>>> 0x1030246c4 9_signal_emit + 12
>>>>>
>>>>> Øx103a51d0c gtk_tree_view_set_model + 1168
>>>>>
>>>>> 0x102d7a5c8 qnc_tree view account destroy + 44
>>>>>
>>>>>
>>>>> Simon
>>>>>
>>>>> _______________________________________________
>>>>> gnucash-user mailing list
>>>>> gnucash-user at gnucash.org
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>>>>> -----
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>>>>
>>>>
>>>
>>>
>>
>>
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>
>
> --
> Derek Atkins 617-623-3745
> derek at ihtfp.com <mailto:derek at ihtfp.com> www.ihtfp.com <http://www.ihtfp.com/>
> Computer and Internet Security Consultant
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