How do I get rid of old bill due reminders? Aging part of customer reports, statements?

Derek Atkins warlord at MIT.EDU
Fri Nov 17 13:00:47 EST 2006


There's clearly a bug here, but I still haven't been able to reproduce it
myself.  Basically, the only way to correct the issue is to delete all
your payment transactions and re-enter them, making sure you also delete
the "Auto-payment-forward" transactions in your A/R (or A/P) account.

That's the only way to fix this problem.  The "Bills Due" and "Aging"
reports all generate themselves from your A/R and A/P accounts..  This
bug probably has something to do with paying invoices out of order and
then trying to change the contents or unposting and reposting invoices.

As I haven't been able to reproduce this myself, and nobody has been able
to provide me a "here is what I did to get into this state", I've not been
able to track it down.  I've tried all series of posting, unposting,
etc. but it never seems to cause this problem for me.

Hopefully this doesn't come across as "here is what you should have done",
but unfortunately to correct it you DO have to delete all your payments and
re-enter them all through the Process Payment dialog.

Sorry,

-derek

Quoting John Griessen <john_g at cibolo.com>:

> There seem to be many left over after paying from customer with an amount
> greater than on invoice -- paying for several invoices at once.   
> Then some say
> they are due still.
>
> is there a pattern I can search and replace in the .xac file of 
> gnucash to kill
> those reminders?
>
>
> Also, the aging summary on customer and vendor reports is always off...
> Where is the source file for vendor and customer reports so I can 
> take that off?
>
> thanks,
>
> John G
>
> PS  Not interested in "How I should have done it long ago...".
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-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available



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