Unable to run GnuCash 2.2.1 on Windows -- Need assistance

[Mike Merrick]

Forrest,

Thanks for the tip, but unfortunately it didn't solve the problem. 

I had all of the folders you listed and was able to open them without any trouble. I did however make the change you suggested just to see if it would have any effect. When I executed the app again, no change. The .EXE's showed up in taskmanager, but GnuCash never opened.

I have a feeling this is something simple, but I have no clue where else to look for it.

Thanks,
Mike




----- Original Message ----
From: Forrest Sedgwick <fsedgwic at berkeley.edu>
To: Mike Merrick <mike_merrick at yahoo.com>
Cc: gnucash-user at gnucash.org
Sent: Tuesday, August 21, 2007 4:22:02 PM
Subject: Re: Unable to run GnuCash 2.2.1 on Windows -- Need assistance

Mike Merrick wrote:
> I'm new to GnuCash and have just downloaded and installed GnuCash 2.2.1 on Wondows XP. When I run the application, an hourglass icon momentarily displays, but nothing else happens.
>
> I've checked in taskmanager (and also processexplorer) and I can clearly see the following apps running:
> D:/usr/gnucash/libexec\gconfd-2.exe 5
> D:/usr/gnucash\bin\gconfd-2.exe 5
> gnucash-bin
>
> The application never actually renders to the screen. I'm not sure what I've done incorrectly or where next to look for the solution, any help would be appreciated.
>
> System is installed:
> Windows XP
> GTK+ 2.10.13
> GnuCash 2.2.1
>
>
> Thanks.
>   
Hi Mike,

I was having the same problem initially as well, and I was having it in 
earlier versions of Gnucash.  However, in my case, the processes would 
just appear for a short amount of time and then terminate, so I don't 
know if this fix will help you or not. 

Check and make sure that you can open the following folders:
...\Documents and Settings\user\.gnucash
...\Documents and Settings\user\.gnome2
...\Documents and Settings\user\.gnome2_private
...\Documents and Settings\user\.gconf
...\Documents and Settings\user\.gconfd

It's OK if only the .gnucash folder exists, see below.  If you get an 
"Access Denied" message when you try to open one of these folders, then 
maybe this fix will help you.  Enable Simple File Sharing by clicking on 
"tools", "folder options", "view" tab, then check "Use Simple File 
Sharing" (you can uncheck afterwards if you don't like Simple File 
Sharing).  Right click on .gnucash, click properties, sharing tab, and 
make sure "Make this folder private" is CHECKED.

If you have the other folders, do this for them as well.  If you don't 
have the other folders, then run Gnucash again.  It will create .gnome 
and .gnome2 and then fail.  Fix the permissions on those, and run 
Gnucash a third time.  The program should run OK, but it will create the 
last two folders with incorrect permissions.  Fix the permissions on 
.gconf and .gconfd.

Hope this helps,
-Forrest





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