missing data from bank account

[Theo van Riet Paap]

On Thu May 17 2007 15:55:41 Derek Atkins wrote:
> "Theo van Riet Paap" <theovrp at gmail.com> writes:
> >     > Without any special reason (at least as far as I remember) the
> >     > number of lines
> >     > in the ´checking account´ was reduced from a ´whole year
> >     > equivalent´ to roughly the ´last month only´ equivalent.
> >
> >     And how do you open the register?
> >
> > The tree of accounts is opened automatically when GN is started.
> > The checking account book is openened by double clicking the
> > corresponding line in the tree of accounts or by clicking the ´open
> > icon´. Same results.
>
> Okay, I just wanted to make sure that you were using an Account Register
> and not the General Ledger.   If you go to View -> Filter By  in the
> register window, what's selected?

View->Filter By >>>selected is <show all> or alternatively <from 1-1-05 to 
31-12-05> . Not any change visible. Under the status tab all entries are 
checked.

>
> >     What happens if you try to Find Transactions under the Actions menu?
> >
> > When I click ´actions\online actions\get transactions´ nothing happens.
>
> That's not what I was asking.  Try Edit -> Find from the main menu.

With ´Edit->Find´ (main menu) all transactions can be made visible, even those 
that were previously invisible. Back to the ´checking account´ and we have 
the same problem again. 
Extra: Some of the transactions that have made visible in Edit-> find   seem 
to be corrupted.  Eg weekly transaction overviews are splitted in two half 
week overviews. I ll perform analysis and let you know
> >
> >     checked;
> >
> >     > also sort .. and filter.. but no wrong things.
> >
> >     Are you sure?  If you're making a mistake how would you know if it
> >     and entry is right or wrong?  ;)
> >
> > Basically you are right so please give me a bit guidance.  I was
> > repeatedly trialling almost all settings and combinations for days and
> > nights.
>
> Well, the default settings show all transactions, so it must've been
> something you changed.  You can reset all your settings by doing
> something like:
>
>    * exit gnucash
>    * run:   gconftool-2 --shutdown
>    * mv ~/.gconf/apps/gnucash ~/.gconf/apps/gnucash-bak
>    * restart gnucash
>
> This will reset ALL your gnucash preferences, so you'll lose
> EVERYTHING, including your history, window sizes, etc.
I will postpone this action till the recent finding  with edit-> find has been 
analyzed. 
>
> >     That seems to imply that you're just not viewing the whole year's
> >     transactions at once.
> >
> > I double checked this but found same results.
> > In menu \File\properties ..the date format is on ´locale´. (16-05-07 as
> > example)
> > In menu \Edit\Preferences the accounting period is set from 01-01-05 to
> > 31-12-05.
> > In menu \Edit\filtering the period is set as ´view all´ and/or ´view
> > 1-1-05 till 31-12-05 (same results)>
NB This should be ´\View\Filter on ´  My mistake!
>
> I don't know what these preferences do offhandl.

>
> >     > In most reports I can see all transaction weeks a.s.o.. To
> >     > facilitate
> >
> >     that I
> >
> >     > frequ ently have to change the´date settings´ of the various
> >     > reports. This as I used the year 2005 as trial period.
> >     > Derek'pls let me know if you need more details.
> >     > Thanks
> >     > Theo
> >
> >     Yes, I need MANY more details... A screenshot would be useful.  Or
> > maybe give me a click-by-click explanation of what you're doing?
> >
> > Which of the many sceendumps do you need???  I will be happy to send  all
> > you need but GC is more than huge.
>
> Good question.  I'm not sure anymore.
>
> -derek