Dealing with overpayments and credits

[Robert G Palmer Jr]

Option #1 is NOT good because it requires reposting AND the credit  
does NOT appear on the customer report.

I currently just made up an income account "credits" and make a  
payment using that account

I figured out how to manually make an entry in the A/R account and  
'credit' is even a valid action type, the register balances look  
right, but the credit doesn't appear on the customer report :(

so Option #2 would be best - is it possible?

Robert

On Jan 8, 2009, at 7:58 PM, Robert G Palmer Jr wrote:

>
> Options:
>
> 1. Unpost the invoice and add a new line item for the credit (I  
> thought of this AND found a post with this suggestion)
> 2. Is there a way to just post a "credit" to the customer I tried  
> issuing a negative payment, but that won't work.
>