Customer report question

Derek Atkins warlord at MIT.EDU
Thu Apr 15 10:41:57 EDT 2010


Geert Janssens <janssens-geert at telenet.be> writes:

> On Thursday 15 April 2010, Caspar Schutte wrote:
>> Hi
>> 
>> I am still new to GnuCash and would like to know if I have clients that pay
>> via electronic funds transfer directly into my bank account. How do I
>> produce an accurate customer report?
>> 
>> When clients pay with cash it is possible to manually go to "Process
>> Payment" and the payment reflects on the customer report.  However if the
>> payment went directly to the bank account, and I import my bank statement
>> from my bank, the transactions shows in my "Bank Account" in GnuCash, but
>> not on the customer report.  I can manually go and delete each bank
>> transaction and manually "Process Payment" each transactions but this is a
>> very time consuming job and it is very easy to make an error.  Are there
>>  any easier way to process these transactions?
>
> There is unfortunately no link between the automatic import and the business 
> functions. The importer doesn't know about invoices or customers, nor do the 
> business features know how to check if a payment was imported and mark the 
> corresponding invoice as paid.
>
> So there is no alternative to manually performing the payments and/or 
> correcting the import statements.
>
> This was discussed no so long ago on the list, but it didn't result in an 
> immediate solution.

The immediate solution is:

1) Manually Process Payment
2) Mark that as a dup when you import.

> Geert

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-derek

-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available


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