Help on opening accounts

[David T.]

There was a long thread in April from a user describing similar problems, which a Google search turns up:

http://readlist.com/lists/gnucash.org/gnucash-user/3/19040.html

I don't know how it turned out, but it sounds like your problem.

If you don't have permission to save settings, then you won't see a recent files list, since that would have to be written into the settings folder. 

The question about what your Windows User name is (as the other responder mentioned) may also play into this; I seem to recall that some Windows user names would result in a path that Gnucash barfed on.

David

--- On Sat, 7/10/10, Editor Linda <plainfieldpost at gmail.com> wrote:

From: Editor Linda <plainfieldpost at gmail.com>
Subject: Re: Help on opening accounts
To: "David T." <sunfish62 at yahoo.com>
Cc: gnucash-user at gnucash.org
Date: Saturday, July 10, 2010, 3:34 PM





  
  
Hi,

Actually, I am confused that the files don't show at all when I click
File, open..... shouldn't there be a way for the program to know that
it has been created?



I am using Windows Vista 64-bit (yes, I know, but it does work for my
tax program which was a primary concern).



The name of the file is PHSgnu, that seemed like it would be an OK
name.  I also am trying to work with one named 10NMain.





Thanks,

Linda







On 07/10/2010 3:59 PM, David T. wrote:

  Editor Linda--

You need to give a little more detail: 

What operating system are you on (I will guess it is some version of Windows)? Your mention of lost preferences was a problem that many Windows users have reported; unfortunately, since my OS realms are OS X and Ubuntu, my eyes have glazed over when Windows users have had troubles.

If I had to guess, I'd say your permissions are not correct, and since the preferences aren't getting saved, neither is the last file used setting, which usually results in Gnucash starting with the last file you opened.

David


--- On Sat, 7/10/10, Editor Linda <plainfieldpost at gmail.com> wrote:

  
  
    From: Editor Linda <plainfieldpost at gmail.com>
Subject: Help on opening accounts
To: gnucash-user at gnucash.org
Date: Saturday, July 10, 2010, 10:28 AM
Hi folks,
I have created a file, got it all balanced to my previous
MS Money system, and I am having trouble finding it now.

I have tried the help section, and I don't actually get the
same "save as" screen shown in the file.
Also, when I enter preferences, none of the changes
actually seem to take hold.  I have been in and out of
the file for several days now, but this morning I can't seem
to find and open it.

This seems really tedious, and I am not sure what is going
on.  I checked my version, it is 2.2.9, a stable
version.

Any help?

Linda
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