Receivables Aging Misreporting

[Pablo Francesca]

We'll, doing a manual calculation of the customer's invoices and payments yields equal amounts; 5k in debits and 5k in credits.  So it's the receivables aging report that is wrong.  

Not sure what an auto-payment-forward transaction, but this customer does prepay for service, so most, if not all A/R transactions for this client are split transactions.

How do I got about fixing this?

--- On Tue, 3/16/10, Derek Atkins <warlord at MIT.EDU> wrote:

From: Derek Atkins <warlord at MIT.EDU>
Subject: Re: Receivables Aging Misreporting
To: "trythis" <grahamlane at gmail.com>
Cc: gnucash-user at gnucash.org
Date: Tuesday, March 16, 2010, 9:10 AM

Another possibility is that you hit the bug where GnuCash thinks
the invoices weren't paid properly and you've got lots of 
auto-payment-forward transactions in your A/R account throwing
off all your balances.

-derek

trythis <grahamlane at gmail.com> writes:

> The only thing that comes to mind is the possibility of dates being different
> in the two reports.
> Could it also be possible that one of the payments is not applied properly
> within an invoice?  I am only guessing here, but maybe one of the payments
> has been entered many days past the due date of the invoice as because you
> made the payment entry a year after the actual payment was made and forgot
> to backdate the payment and the aging report added the interest.  I am also
> guessing that a regular report might also show such a debt so that idea is
> probably terrible.
>
>
> Pablo Francesca wrote:
>> 
>> When I run a receivables aging report, one of my clients shows an
>> outstanding debit balance of $125.  When I run a customer report for this
>> same customer, the report shows a $0 balance.
>> 
>> How could this be possible?
>> 
>> 
>> 
>>       
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-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available
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