Refunds and overpayments
Derek Atkins
warlord at MIT.EDU
Mon Mar 22 12:18:28 EDT 2010
Mike Evans <mikee at saxicola.idps.co.uk> writes:
> I've been puzzling over this for a while, again.
>
> A customer report of an overpaid/advance paid customer shows a credit, which
> is good. Posting a new invoice for the customer, of the balancing amount,
> brings the balance to zero again in the customer report, which is also good,
> but I see this now in the 0-30 days box of the receivable aging part of the
> report, plus there is an unpaid invoice listed in the invoice view and a
> receivable aging report shows the same situation. If I now pay this invoice
> to clear receivable aging, the customer report again reports a credit amount.
> So how I do mark the invoice paid without actually paying it?
This sounds like the outstanding bug:
https://bugzilla.gnome.org/show_bug.cgi?id=488035
> Using a holding account for the over payment solved the above problem but, as
> you say, the overpayment transaction doesn't then show up in the customer
> report. I also have to remember to take part of the next invoiced payment
> from the holding account and the remainder as a cheque.
>
> Neither scenario is satisfying to me. The same issue seems to have affected
> rshgeneral a while back, (October 2009).
>
> MIke Evans
-derek
--
Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
Member, MIT Student Information Processing Board (SIPB)
URL: http://web.mit.edu/warlord/ PP-ASEL-IA N1NWH
warlord at MIT.EDU PGP key available
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