How do I deal with customer non-payment?
Zhang_Weiwu
zhangweiwu at realss.com
Fri Dec 23 03:11:26 EST 2011
There are two customers
1. One paid full amount, but I only received 95% because the bank took
the rest as overseas transaction fee. So there is a difference on
invoice sum and on "Payment Information - Amount" (of Process
Payment dialogue). The 5% is clearly an expense.
2. The other simply refused to pay and I decided to account it as a
lose. The status is invoice posted but not paid.
So how do I do it? Whatever I do with it I always ends up getting report
wrong.
1. I can simply make a transaction decreasing account-receivable and
increasing Expenses:Bad Debt, but this doesn't change
receivable-aging report. It's silly to see receivable-aging keeps
reporting a lose that antedates by years.
2. I can un-post both invoices but that way the financial lose is not
reflected on Incoming/Expense report.
3. I can un-post the first invoice and add a negative item to it to
balance the 5% transaction fee, so that the sum agrees the income,
and post it again. But I cannot do this to the second invoice as
would result wrong Income/Expense report.
What do you suggest me to do? Thanks in advance!
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Using GnuCASH 2.4.6 on Linux.
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