aqbanking wizard failing to match online account with gnucash account (non html version)

[John Ralls]

On Jan 17, 2011, at 5:02 AM, Donald Coleman wrote:

> (sorry, I was sending an html formatted message, which had all contents deleted, and this now is also not digitally signed)
> 
> The online banking options are grayed out for an account after I have matched it with an aqbanking account.  This is my first and only account in aqbanking.
> 
> System : Snow Leopard, macports, gnucash 2.4.0 built from r19974M on 2011-01-16, aqbanking 4.2.4
> 
> From gnucash, I run "Tools/Online Banking Setup", click on "Start AqBanking Wizard", and successfully create an aqbanking user, "Get Accounts" succeeds, and the aqbanking account is created... I click on apply, forward, etc. and end up at the "Match Online Banking accounts with GnuCash accounts" window.
> 
> It shows an account "XXXXXXXX at etrade.com (code (null))" for Online Banking Account Name.
> I then  select the account I want it match to ... in this case an E*Trade brokerage account, click on Forward and then Apply.
> 
> After all that, when I go into the account I matched it with, all the menu items under "Actions/Online Actions" are grayed out.
> 
> Note that in the distant past I had online banking working with this account, but at some point (more then a year ago) my aqbanking configuration in gnucash disappeared after an upgrade -- and I now notice my .aqbanking directory contains both a settings.conf file (modification date from 2009) and a settings directory.
> 
> Below I've added the block of data in the accounts file for this account.
> 
> Any suggestions/ideas/help?

Obnoxious as it sounds, try quitting and restarting Gnucash.

Regards,
John Ralls