Off topic- Intuit logging in to my bank account?- Conclusion (I hope)

. peace at AleksandrSolzhenitsyn.net
Thu Oct 6 15:52:20 EDT 2011


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On 10/06/2011 06:53 AM, Robert Heller wrote:
> At Thu, 6 Oct 2011 10:06:43 +0100 Colin Law <clanlaw at googlemail.com> wrote:
>
>>
>> On 6 October 2011 00:23, . <peace at aleksandrsolzhenitsyn.net> wrote:
>>>
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>>> Sorry for the mess up folks concerning the blank emails. Â I hope this
>>> one comes through ok.
>>>
>>> Below in quotes is the response I received from Quicken;
>>>
>>>
>>> "Thank you for contacting Quicken Customer Care.
>>>
>>> Hi XXXX ,this is XXXXX and I am a Supervisor at Quicken Support.I have
>>> gone through your concern and would suggest you to change your Bank
>>> account password on the Bank's website.Once,the password is changed the
>>> accounts would not be recognized at the Intuit's server and the
>>> connection to your account will be lost.
>>>
>>> The reason the accounts still exist on the Intuit Server is because
>>> ,before uninstalling the program from your system the accounts were not
>>> deactivated.Thus,the Server still logins to your account.
>>>
>>>
>>> If the issue still persists, please feel free to reply to this email."
>>>
>>>
>>> My comment about the above is simple- BALONEY!!!!!! Â I've changed my
>>> passwords and users ID's on all bank accounts many times per year. Â The
>>> same applies to the "challenge" questions too.
>>>
>>> I'll see whether there's anymore logins and let you know the results. Â I
>>> have to reiterate the following; Â 1. Â I haven't used Quicken in over 2
>>> years. Â 2. Â I rarely use Windows and only use it for adding iPod/iTunes
>>> music...and that maybe once every 2 months.
>>
>> You have not told us what the bank has to say about it. If someone is
>> able to login to your account after you have changed the password then
>> there is a very serious issue with the bank's system.
>>
>> Colin
>
>
> One thing: few (if any) banks actually own/operate the server/website
> that implements their 'on-line' banking service -- this is actually
> contracted out to a separate on-line banking service company. At least
> this is suggested by the URL's *I* see when logging onto *my* on-line
> banking.

I'll keep that in mind.  Thank you
>
>>
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>
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