Off topic- Intuit logging in to my bank account?- Conclusion (I

[Robert Heller]

At Fri, 7 Oct 2011 00:04 +0100 (BST) gnucash at double-bars.net wrote:

> 
> 
> 
> > Do these third-party on-line banking services know more about what 
> > is going on? One would really hope so -- the *bank* *customer server*
> > people, who are more likely to know about *banking* issues (eg where
> > is my money? What is today's interest rate? etc.), would not be
> > likely to know geeky advanced IT stuff, like IP addresses or
> > anything about RSA encryption, and such like.
> 
> The trouble is that you have a contractual relationship with your
> bank, but not with the those who provide services to your bank.  It is
> therefore not your place to go interrogating such providers, whereas it
> is the bank's duty to ensure that it's providers behave in accordance
> with the law, and the bank's customer T&Cs.  If you escalate your
> complaint within the bank you are likely to get some sensible answer,
> because the responses you have had so far are simply not credible.

This is true.  OTOH, one can use various available tools, like whois,
google, etc. to find various sorts of *public* information about the
third-party on-line banking service(s), include what relationship (if
any) said services have with Intuit.

Also, the use of a third-party on-line banking service would explain
why the bank(s) would not be able to provide information like the IP
addresses -- the *bank's* customer service people would just not have
that info, but the third-party on-line banking service would, and if
the FBI or other Law Enforcement or Court or whatever demanded the
info, there would probably be a lawyer-dance (bank lawyers talking to
third-party on-line banking service lawyers) process involved in
getting the info.  Which is exactly what bank #2 customer service
people said, in a round about customer service speak way.  It also
explains bank #3 customer service people having no clue about things
like IP numbers (which says various things about bank #3 customer
service department).

> 
> Colin
> 
>    

-- 
Robert Heller             -- 978-544-6933 / heller at deepsoft.com
Deepwoods Software        -- http://www.deepsoft.com/
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