downloading issue

[John Ralls]

On Sep 21, 2011, at 4:54 PM, suk wah bernstein wrote:

> 
> 
> qif import window. forward button responds sporadically.  
> 
> dragged data from quicken 2000 into a new folder in finder. info says i am allowed to read and write. when prompted to select a qif file to load, able to select the file and paste. then click forward. a blank screen pops up with the url below. 'sourceforge.net' is in black. all the rest are in grey. tried second time. all gnucash disappears.
> 
> http://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/2.4.7/Gnucash-Intel-2.4.7.dmg/download
> 
> tried third time, all the chrome windows disappear suddenly.
> 
> every time i click gnucash icon, window pops up, warning me if i would really want to open it. in fact, the icon is not in app folder nor dock when i restart computer. i have to reinstall again. thanks.
> 

The message is about opening the last data file you had open, and it's because Gnucash crashed. (That's what happened when all of the Gnucash windows disappeared.) Just tell it that it's OK to open the file anyway. It's supposed to do that.

What do you mean "select the file and paste"?

That the URL is in gray with "sourceforge.net" in black tells me that you clicked on a gnucash download link somewhere and it opened in your browser. That's not from Gnucash -- Gnucash doesn't open stuff in your browser. Gnucash can't delete itself from your disk, either, so you must have done something to remove it from your Applications folder. There's something you're not telling us.

Regards,
John Ralls