downloading issue

[David T.]

You are trying to run Gnucash from the downloaded disk image (dmg). At the very least, you need to drag the Gnucash icon into your Applications folder. perhaps that will clear up some of your problems. 


You might also consider reading the Readme file, since it goes into detail about what you should do to install the application.

David



________________________________
From: suk wah bernstein <sukwahbernstein at gmail.com>
To: John Ralls <jralls at ceridwen.us>
Cc: gnucash-user mailing list <gnucash-user at gnucash.org>
Sent: Wednesday, September 21, 2011 6:09 PM
Subject: Re: downloading issue

to begin downloading, i go into gnucash.org, click on max os x intel, then
click on 'direct link.' after a few minutes, a hard drive like icon called
gnucash intel-2.4.7 comes up on desktop. open it. 6 items. double click on
gnucash icon. software opens with tips of the day. go to import. select qif.
qif import window opens. click forward. (half of the times 'forward' does
not respon.) select qif file window opens. click on 'all files' in lower
right window. finder window opens. click on the separate folder that holds a
copy of quicken data. go back to 'select qif' window. click on 'select'.
name of quicken data file appears in blank window next to 'select'. click
'forward at bottom right. turns into blank window with the url that is
referenced in last email, sourceforge.net in black and remainder in grey.

i think i have pretty much traced the steps.

as for the app disappearing i think it's because i didn't realize when i
drag the gnucash intel-w.4.7 from desktop into trash, i'm actually ejecting
it. should i drag it into app folder instead? thanks.

respect
suk wah



On Wed, Sep 21, 2011 at 5:38 PM, John Ralls <jralls at ceridwen.us> wrote:

>
> On Sep 21, 2011, at 4:54 PM, suk wah bernstein wrote:
>
>
>
> qif import window. forward button responds sporadically.
>
> dragged data from quicken 2000 into a new folder in finder. info says i am
> allowed to read and write. when prompted to select a qif file to load, able
> to select the file and paste. then click forward. a blank screen pops up
> with the url below. 'sourceforge.net' is in black. all the rest are in
> grey. tried second time. all gnucash disappears.
>
>
> http://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/2.4.7/Gnucash-Intel-2.4.7.dmg/download
>
> tried third time, all the chrome windows disappear suddenly.
>
> every time i click gnucash icon, window pops up, warning me if i would
> really want to open it. in fact, the icon is not in app folder nor dock when
> i restart computer. i have to reinstall again. thanks.
>
>
> The message is about opening the last data file you had open, and it's
> because Gnucash crashed. (That's what happened when all of the Gnucash
> windows disappeared.) Just tell it that it's OK to open the file anyway.
> It's supposed to do that.
>
> What do you mean "select the file and paste"?
>
> That the URL is in gray with "sourceforge.net" in black tells me that you
> clicked on a gnucash download link somewhere and it opened in your browser.
> That's not from Gnucash -- Gnucash doesn't open stuff in your browser.
> Gnucash can't delete itself from your disk, either, so you must have done
> something to remove it from your Applications folder. There's something
> you're not telling us.
>
> Regards,
> John Ralls
>
>
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