Error parsing the file

[Deane Yamane]

Yes, it is Definitely version 2.4.10. see attached.
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Since the .gnucash file seems to  the normal text file, what am I looking for to fix it?

-- Diz

On Mar 15, 2012, at 7:16 PM, John Ralls wrote:

> 
> On Mar 15, 2012, at 9:57 PM, Deane Yamane wrote:
> 
>> Here's the Console.app msgs:
>> 3/15/12 11:28:49 AM	[0x0-0x1a61a6].org.gnucash.Gnucash[43366]	Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash-bin
>> 3/15/12 11:53:53 AM	[0x0-0x1a61a6].org.gnucash.Gnucash[43366]	Found Finance::Quote version 1.17
>> * 2nd above is after closing GnuCash.
>> 
>> Actual screen grab attached Could not copy&paste
>> <gnubad.tiff>
>> 
>> PS: Thanks for answering.
>> -Diz
>> 
>> On Mar 15, 2012, at 11:26 AM, John Ralls wrote:
>> 
>>> 
>>> On Mar 15, 2012, at 1:13 PM, Deane Yamane wrote:
>>> 
>>>> How do you debug a .gnucash file when the only error  is the parsing error.
>>>> 
>>>> Aloha, Mr. 'Dizzy' Deane Yamane
>>>> Email: deane.yamane at gmail.com
>>>> Email: deane at aloha.net
>>>> My URL:  http://www.deaney.com/  
>>>> 
>>>> 
>>>> 
>>>> On Mar 15, 2012, at 10:03 AM, Deane Yamane wrote:
>>>> 
>>>>> I THINK this is a different error. Mac Gnucash 2.4.10: I got this error after I had to shut down the iMac. Now all the backups have the error. I guess I never tested the backup. HELP 
>>>>> 
>>>>> 
>>>>> 
>>>>> _______________________________________________
>>> 
>>> It would help a lot if you'd paste the actual error message into the email.
>>> 
>>> Since you're on a mac you should also open Applications/Utilities/Console.app and look at the console log for the time that Gnucash had the problem. There are often useful messages that get written there instead of to the trace file.
> 
> Please remember to copy the list on all replies. Use "Reply All" (the double-arrow icon),
> 
> That error occurs for two reasons: Either the file has been damaged so that it isn't valid XML anymore -- unlikely since it fails on all of the backups -- or you're trying to use an old version of Gnucash to open a file written by a newer version. 
> 
> Please confirm from the "Gnucash>About" dialog box that you really are running 2.4.10.
> 
> Regards,
> John Ralls
> 
>