Losing data
Johannes Kapune
listen at kapune.de
Fri Dec 20 14:36:11 EST 2013
Hi Chris,
question is what OperatingSystem (OS) you use. Is it windows XP, Win 7,
win 8 is it a Mac is it a kind of Linux?
Version of GnuCash you can see at start time or when you go to help -> info
How do you open you GnuCash file? Click on one file or is it
automatically opened when you start the GnuCash program itself?
Johannes
Am 20.12.2013 20:16, schrieb Chris Bester:
> Hi Maf
>
> All my data that I entered since the first of September disappeared. The first time was a few weeks ago. I reentered all the data and carried on entering new data as time progressed. Today, on opening Gnucash, I again discovered all my data entered since the beginning of September missing. I started using Gnucash this year, which means I should have the latest version. I do not know what you mean by OS or XML or SQL an all the rest of the technical jargon you are using. However, many thanks for responding.
>
> Chris
>
> -----Original Message-----
> From: Maf. King [mailto:maf at chilwell.net]
> Sent: 20 December 2013 06:28 PM
> To: gnucash-user at gnucash.org
> Cc: Chris Bester
> Subject: Re: Losing data
>
> Hi Chris,
>
> Boilerplate questions: which version of GC, which OS? Do you mean that all the data you've entered since August has gone missing, or just a selection of days at the end of Aug?
>
> Are you using XML as the data store back end or one of the SQL databases?
>
> What is the filename - if it has some datestamps in it, maybe you've opened a backup by mistake at some point?
>
> HTH,
> Maf.
>
>
> On Fri 20 December 13 17:29:09 Chris Bester wrote:
>> Hi There
>>
>>
>>
>> I have twice experienced that my data from the end of August vanished.
>> Fortunately I have printouts to replace the data manually. What am I
>> doing wrong? Can this data be recovered? What happened to it?
>>
>>
>>
>> Thanks
>>
>>
>>
>> Chris
>>
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> --
> Maf. King
> PGP Key fingerprint = 8D68 A91F 733B 2C1F 43B7 2B7C E591 E8E1 0DE7 C542
>
>
>
>
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