Losing data

[Chris Bester]

Hi Johannes

I am using Windows 7 on an Acer computer.  I have version 2.4.13 of Gnucash.
Gnucash automatically opens when I click the desktop icon.

Hope this will assist you in advising me.

Many thanks

Chris

-----Original Message-----
From: gnucash-user-bounces+chrisbester=cybersmart.co.za at gnucash.org
[mailto:gnucash-user-bounces+chrisbester=cybersmart.co.za at gnucash.org] On
Behalf Of Johannes Kapune
Sent: 20 December 2013 09:36 PM
To: gnucash-user at gnucash.org
Subject: Re: Losing data

Hi Chris,

question is what OperatingSystem (OS) you use. Is it windows XP, Win 7, win
8 is it a Mac is it a kind of Linux?

Version of GnuCash you can see at start time or when you go to help -> info

How do you open you GnuCash file? Click on one file or is it automatically
opened when you start the GnuCash program itself?

Johannes

Am 20.12.2013 20:16, schrieb Chris Bester:
> Hi Maf
> 
> All my data that I entered since the first of September disappeared. The
first time was a few weeks ago.  I reentered  all the data and carried on
entering new data as time progressed.  Today, on opening Gnucash, I again
discovered all my data entered since the beginning of September missing. I
started using Gnucash this year, which means I should have the latest
version. I do not know what you mean by OS or XML or SQL an all the rest of
the technical jargon you are using. However, many thanks for responding.
> 
> Chris
> 
> -----Original Message-----
> From: Maf. King [mailto:maf at chilwell.net]
> Sent: 20 December 2013 06:28 PM
> To: gnucash-user at gnucash.org
> Cc: Chris Bester
> Subject: Re: Losing data
> 
> Hi Chris,
> 
> Boilerplate questions: which version of GC, which OS?  Do you mean that
all the data you've entered since August has gone missing, or just a
selection of days at the end of Aug?
> 
> Are you using XML as the data store back end or one of the SQL databases?
> 
> What is the filename - if it has some datestamps in it, maybe you've
opened a backup by mistake at some point?
> 
> HTH,
> Maf.
> 
> 
> On Fri 20 December 13 17:29:09 Chris Bester wrote:
>> Hi There
>>
>>
>>
>> I have twice experienced that my data from the end of August vanished.
>> Fortunately I have printouts to replace the data manually.  What am I 
>> doing wrong?  Can this data be recovered?  What happened to it?
>>
>>
>>
>> Thanks
>>
>>
>>
>> Chris
>>
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> --
> Maf. King
> PGP Key fingerprint = 8D68 A91F 733B 2C1F 43B7  2B7C E591 E8E1 0DE7 
> C542
> 
> 
> 
> 
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