Reports Problem

[David T.]

Michelle--
 
It seems clear from the comments on the bug that the problem appears to originate with Windows, and not Gnucash. And, while Gnucash is available for the Windows platform, the developer pool largely does not use Windows, so their ability to troubleshoot the problem--let alone fix it--is limited.
 
Glad you got it working, though.
David

From: Michelle J. Kinnucan <fourinchorangehinge at gmail.com>
To: Mike Evans <mikee at saxicola.idps.co.uk> 
Cc: gnucash-user at gnucash.org 
Sent: Friday, January 11, 2013 1:52 PM
Subject: Re: Reports Problem

Thanks, Mike. I'm using Windows XP SP3.

Setting IE as my default browser per the instructions at bugzilla did
indeed allow me to display reports in GnuCash. I then reset my default
browser to FireFox, reopened GnuCash, and was still able to display
reports even after restarting Windows. Problem solved. I wonder if
GnuCash developers are working on a permanent fix to this problem?

Thanks again.

Michelle

On 1/11/2013 12:48 AM, Mike Evans wrote:
> On Fri, 11 Jan 2013 00:33:26 -0800
> "Michelle J. Kinnucan" <fourinchorangehinge at gmail.com> wrote:
>
>>    I have installed GnuCash 2.4.11 but I had the same problem with
>> 2.4.7. Account ledgers ("Basic Ledger" view) display fine. However, I
>> cannot get any report to display not even the sample reports. All that
>>    displays is an empty tab, i.e., the tab shows the tab name but no
>>    content--it's empty, blank. The tab opens and then I click on
>> Options and then
>>    select and apply my dates and select and apply the accounts I want.
>>    Still, I get nothing.
>>    I've looked at the FAQs, Help, User's Manual, and I've even looked
>> at Gnucash 2.4 Small Business Accounting: Beginner's Guide by Ashok
>>    Ramachandran and I cannot understand why the reports don't work
>> for me. On the hunch that maybe my installation was somehow corrupted
>> I did a complete uninstall and reinstall; it made no difference. Does
>> anyone have any idea why I can't get the Reports feature to work.
>> Yes, I have checked the filters and report options.
>>    Thanks for your consideration.
>> _______________________________________________
> You didn't say which OS you're using, so I'm assuming Windows.
>  
> Have a look at the bug at:
> https://bugzilla.gnome.org/show_bug.cgi?id=645273
> and scroll down to comment 40.  
>
> Let us know if this solves the problem
>
> Mike E
>

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