Can't see "Since last run" window, Win7 (64 bit)

[aggie]

Hi David C.,

Thank you for your idea to check the monitor duplication.  Because I 
already run a dual monitor setup (in extended mode only), I assumed that 
because I couldn't see the window on either monitor, after doing some 
basic Windows fiddling I had ruled this out.  After some more Win7 
troubleshooting I was finally able to find the missing "Since Last Run" 
window off my main screen but in the opposite direction to my second 
monitor (I extend upwards but found the missing GnuCash window below my 
main screen somehow) and was able to move it up.

I would still love to know if there is a way to stop GnuCash opening 
this way in the first place - although I'm thankful to know how to fix 
it - but I don't know if its a GnuCash setting I need to tweak, or just 
a Windows glitch.  As its the only application I use which does it, 
maybe is GnuCash?  Windows being Windows, though, possibly not!

Thanks again for pointing me in the right direction.

Angela

On 4/10/2013 10:59 AM, David Carlson-4 [via GnuCash] wrote:
> On 10/3/2013 6:35 PM, aggie wrote:
>
> > I've been using GnuCash for several years.  Since I installed it 
> onto a new
> > harddrive I have been having an issue with the "Since last run" 
> window at
> > startup.
> >
> > On opening the program the "Since last run" window appears for a split
> > second and then disappears.  The icon is there in the taskbar 
> (behind the
> > Gnucash icon) but I can't see the actual window at all.
> >
> > Right clicking the taskbar icon gives me Move, Size and Close 
> options, the
> > options to Minimize, Maximize and Restore are greyed out.
> >
> > If I choose Move or Size, my curser changes to crossed arrows and I 
> can move
> > those arrows all over my monitor, but when I click that disappears.
> >
> > I have tried uninstalling and reinstalling GnuCash but this didn't 
> help.
> >
> > Does anyone know how I can find this window and make it appear - 
> preferrably
> > on the desktop at start up, the way it used to, but even some kind 
> of help
> > to manually make it appear after start up would be appreciated.
> >
> >
> >
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>
> I have not had the pleasure of using a dual-monitor arrangement, but
> your description seems to fit that scenario.  Is it possible that your
> video driver somehow got changed to use two monitors, even if you only
> have one connected?
>
> Otherwise, one way to address this might be to use your task manager to
> close the unseen since last run window first, then close GnuCash and
> restart it.
>
> Alternatively (and more difficult), there is a certain filename.gcm file
> containing your preferences for that file which you should be able to
> find if you read this link:
> <http://wiki.gnucash.org/wiki/FAQ#Q:_How_do_I_backup_my_GC_environment.2C_including_preferences.3F>. 
>
> Try changing the name of that file while GnuCash is not running and
> re-start GnuCash.  If you lose a lot of preferences such as customized
> but unsaved reports, check back here for ideas on which lines to edit in
> that file.
>
> David C
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