GNUCash 2.4.13 crash on startup

[whwtan]

Hi Dave,

Supposing your guess is right, (i.e. It is caused by windows and its 
recent update) I would probe into it further. [And yes based on your 
description I think that is a logical and intelligent guess.]

Do you have another computer/laptop available? I would try to install 
Gnucash on that system to see if it runs.
I am running windows 8 64-bit Gnucash 2.4.11 and have applied the latest 
updates, it seems to be running fine.

There is a likelihood your machine's Win7 is screwed up...do you know 
when was the last time you did a full re-format of your system to clean 
it up?

Warmest Regards,
William

On 5/10/2013 8:33 PM, Dave Turner wrote:
> Hi all,
>
> I'm using GNUCash 2.4.13 on Windows 7 (64-bit) and recently it has
> stopped working. Specifically, when I run the system the splash screen
> pops up and then a message appears saying 'gnucash.exe has stopped
> working'.
>
> It was working fine until a couple of weeks ago, so it's possibly
> something caused by a Windows update. I don't think much else has
> changed on this system.
>
> Things that I have tried that haven't worked:
>
> - uninstall and reinstall
> - uninstall, delete Gnome settings directories from $HOME, and reinstall
> - install the unstable release (2.5.5)
> - move my data somewhere else, in case it was corrupt
> - searching the recent mailing list for similar problems
>
> I'm afraid I'm not sure what to do next to try and track down the
> problem. Can anyone help?
>
> Thanks in advance,
>
> David
> _______________________________________________
> gnucash-user mailing list
> gnucash-user at gnucash.org
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
>