problem opening emailed Gnucash file

[Mark Mason]

Colin - Many thanks for your reply, and I have to apologise for taking your time - she had done it.  Many thanks  Mark
On 7 Oct 2013, at 21:41, Colin Law wrote:

> On 7 October 2013 15:16, Mark Mason <jmwmason at gmail.com> wrote:
>> Hello Gnucash - I am treasurer of a not for profit CASC Sailing Club in UK.  I am just completing a years use of Gnucash.  I want to email my years accounts to my auditor.  I am on a mac she is on a pc and has installed gnucash.
>> 
>> I have twice sent her my completed yr end account by email (not including any log files) and she has not been able to open the file.  File has the extension .gnucash.  I have opened it myself with-out problem.
> 
> How is she trying to open it, and what happens?  Is she just trying to
> open it in the browser (if she uses gmail or hotmail or other web
> based mail)?
> 
> If she is not already doing so then get her to save it from her mail
> s/w, then open gnucash and use File > Open to browse to where she has
> saved it and open it.
> 
> Colin
> 
>> 
>> Could you say what the problem could be with that amount of info?  Would be very grateful for advice - many thanks  - Mark Mason
>> 
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>> 
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