Duplicate invoices help needed

[Brenda Reed]

Not able to just delete the Type of ? since the transaction would need to
be unposted 1st, and the search does not turn up the transaction. It sounds
like you are right that the read only transaction in the A/R register may
have been duplicated (for the record I did not use the "Duplicate"
function). I was able to create this issue 2 times and have only been using
GnuCash for 2 weeks. Can I go into the XML file and find the records and
remove them? If so, what should I search on, invoice # maybe? Yes, I will
file a bug report. Sad to be in no man's land where a problem cannot be
fixed. Wonder if this happens much?

*Brenda*


On Tue, Feb 4, 2014 at 5:08 AM, Derek Atkins <derek at ihtfp.com> wrote:

> Hi,
>
> On Mon, February 3, 2014 11:29 pm, Brenda Reed wrote:
> > Thank you for reminder to reply to list. I'm not able to "find" the
> > duplicated invoice doing a search on either the invoice # or the customer
> > apparently because both records have the exact same invoice #. Only one
> > invoice shows up in the search results! In the A/R reg one of the
> invoices
> > has a ? mark in the Type column and the other has an "I". I was able to
> > unpost the credit note which is now $0 and does not show up on the aging
> > report nor the A/R register, so it appears that those worked.  What is
> the
> > ? in the register and how can I find the record to unpost it? Also, is
> the
> > program supposed to be able to create invoices using the same invoice #?
> > Thank you, Brenda
> >
> > *Brenda*
>
> It sounds like you do NOT duplicate an invoice, but instead duplicated the
> invoice's posted transaction.  So you have a duplicate transaction in your
> A/R account.  But I suspect that, even though the "type" is "?", if you
> just try to delete it from A/R you may not be able to.  But try, just for
> kicks.  If you can, great.
>
> If not, I'm afraid you've no-man's land... You did something the
> developers didn't expect and got yourself into a state that unfortunately
> you wont be able to get out of.  So, assuming you cannot just delete it
> from A/R, please file a bug report so the developers remember to handle
> this corner case (namely, you shouldn't be able to duplicate a read-only
> transaction).
>
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
>
> -derek
>
> --
>        Derek Atkins                 617-623-3745
>        derek at ihtfp.com             www.ihtfp.com
>        Computer and Internet Security Consultant
>
>