GnuCash 2.4.14 Register Not Updating After Transaction Import

[Terry Morse]

Thank you for responding, David.

Windows 7 Home Premium SP1, version 6.1.7601.

The import window did close normally. I tried uninstalling and reinstalling GnuCash 2.4.14 and re-downloading the ofx file from the bank, but the behavior was the same. Closing and restarting the program didn't help. I also noticed that I couldn't save the file with the imported transactions (the save option was grayed out). I did a "save as" under a different file name. When I opened the test file, the imported transactions were not in the register.

I reinstalled GC2.4.13 and imported the same ofx file, and everything worked just fine. The transactions are there and the balances are as they should be. I was also able to save the updated account.

Terry

-----Original Message-----
>From: David Carlson <david.carlson.417 at gmail.com>
>Sent: Jan 3, 2014 4:41 AM
>To: gnucash-user at gnucash.org
>Subject: Re: GnuCash 2.4.14 Register Not Updating After Transaction Import
>
>On 1/2/2014 11:39 PM, Terry Morse wrote:
>> I just updated to GnuCash 2.4.14. After importing downloaded transactions in an OFX or QFX file, the new entries don't appear in the register unless I close and reopen it. Refreshing the view without closing the account window doesn't make them appear. Additionally, all the balances for the new transaction lines = $0.00.
>>
>> Is there a fix for this, or do I need to go back to the previous version?
>>
>> Thank you,
>> Terry
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>
>You did not mention which OS you are using?
>Also, you said that you closed the register (window) and reopened it. 
>Then you stated that the new transactions show $0.00 in the balance
>column.  Both of these symptoms suggest that the OFX wizard failed to
>complete.  Did the Import window close properly?  If you close the
>program and reopen it, does that resolve the problem?  Are there any
>existing transactions after some of the imported transactions so you can
>determine whether the imported transactions did or did not get counted
>in subsequent balance figures?  Did the import go faster, slower or at
>about the same speed as before?
>
>I would suggest making and saving an extra copy of the last backup
>before the import for further testing and diagnosis.
>
>The developers would like to help you with this, and answers to these
>questions may help.  If you try the IRC chat channel [irc.gnome.org]:
>#gnucash, often there is a live person there.
>
>This is one of my favorite topics, but I am a user, not a developer.  I
>would like to hear how you get it it resolved.
>
>David C
>_______________________________________________
>gnucash-user mailing list
>gnucash-user at gnucash.org
>https://lists.gnucash.org/mailman/listinfo/gnucash-user
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