GnuCash 2.4.14 Register Not Updating After Transaction Import

[David Carlson]

On 1/3/2014 5:40 PM, Terry Morse wrote:
> Thank you for responding, David.
>
> Windows 7 Home Premium SP1, version 6.1.7601.
>
> The import window did close normally. I tried uninstalling and reinstalling GnuCash 2.4.14 and re-downloading the ofx file from the bank, but the behavior was the same. Closing and restarting the program didn't help. I also noticed that I couldn't save the file with the imported transactions (the save option was grayed out). I did a "save as" under a different file name. When I opened the test file, the imported transactions were not in the register.
>
> I reinstalled GC2.4.13 and imported the same ofx file, and everything worked just fine. The transactions are there and the balances are as they should be. I was also able to save the updated account.
>
> Terry
>
> -----Original Message-----
>> From: David Carlson <david.carlson.417 at gmail.com>
>> Sent: Jan 3, 2014 4:41 AM
>> To: gnucash-user at gnucash.org
>> Subject: Re: GnuCash 2.4.14 Register Not Updating After Transaction Import
>>
>> On 1/2/2014 11:39 PM, Terry Morse wrote:
>>> I just updated to GnuCash 2.4.14. After importing downloaded transactions in an OFX or QFX file, the new entries don't appear in the register unless I close and reopen it. Refreshing the view without closing the account window doesn't make them appear. Additionally, all the balances for the new transaction lines = $0.00.
>>>
>>> Is there a fix for this, or do I need to go back to the previous version?
>>>
>>> Thank you,
>>> Terry
>>> _______________________________________________
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>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>> You did not mention which OS you are using?
>> Also, you said that you closed the register (window) and reopened it. 
>> Then you stated that the new transactions show $0.00 in the balance
>> column.  Both of these symptoms suggest that the OFX wizard failed to
>> complete.  Did the Import window close properly?  If you close the
>> program and reopen it, does that resolve the problem?  Are there any
>> existing transactions after some of the imported transactions so you can
>> determine whether the imported transactions did or did not get counted
>> in subsequent balance figures?  Did the import go faster, slower or at
>> about the same speed as before?
>>
>> I would suggest making and saving an extra copy of the last backup
>> before the import for further testing and diagnosis.
>>
>> The developers would like to help you with this, and answers to these
>> questions may help.  If you try the IRC chat channel [irc.gnome.org]:
>> #gnucash, often there is a live person there.
>>
>> This is one of my favorite topics, but I am a user, not a developer.  I
>> would like to hear how you get it it resolved.
>>
>> David C
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>> gnucash-user at gnucash.org
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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> _______________________________________________
> gnucash-user mailing list
> gnucash-user at gnucash.org
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
I filed a bug report for this problem.  You can view it here:
<https://bugzilla.gnome.org/show_bug.cgi?id=721434>

David C