HELP!!!

[Johannes Kapune]

Hi Pamela,



Am 06.01.2015 um 13:56 schrieb pamela criscione:
> Dear Johannes -
>
> I have gone to the home page, and attempted to subscribe. It advised me
> that I would receive an email once I was cleared, so to speak. I never
> heard back or received anything.

for me this is a mirracle, you are sure the answer is not somehow in a 
spam folder?
>
> I have two major questions:
>
> First, I am attempting to use GnuCash 2.6.4-5 on my new MacBook Air. I keep
> my GnuCash files on a USB stick and want to work with them on my (2014)
> MacBook Air. However, if I open the application and try to 'open' my file,
> I can't.  For all intents and purposes, I have the same iOS and the same
> version of the app and can't understand why I can't use the files created
> on the iMac on the MBA.

you can try to use: "save as" and for this you use a new name for your 
file.

on new MacBook Air you have to start GnuCash and then use "open file" 
and navigate to your USB drive.

>
>
>
> If I launch 'Finder' and select the file I want to open, GnuCash launches
> just fine but I'm left staring at a blank screen with "Unsaved Book" in the
> Title Bar.
>
>
> I also need to find out if and I how I can export my files from GnuCash
> into Quicken or Quick Books, or another financial software program where
> assistance and tutorials are more accessible. There doesn't seem to be much
> support for GnuCash in the US; no one I've contacted has any familiarity
> with it.
>
Exporting to other programs is not very well supported, normally people 
want to insert their data into GnuCash but it should be possible to 
export as CSV, but at this point I'm not sure.


Finally I have to say that I do not use GnuCash with Mac so there will 
be other peple who can give much better answers.

>
> I'd really appreciate any ideas from any of you who have experience with
> GnuCash.
>
>
> All the best,

Thanks, for youu too
>
>
> Pam
>
>
Johannes


> On Mon, Jan 5, 2015 at 7:05 PM, Liz <edodd at billiau.net> wrote:
>
>> On Mon, 05 Jan 2015 20:49:33 +0100
>> Johannes Kapune <listen at kapune.de> wrote:
>>
>>> Hi Pamela,
>>>
>>> do you have subscribe to this list? I don't think so because your
>>> mail comes in very late.
>>>
>>> If you are a member of this list you will get an answer on your
>>> questions quite soon.
>>>
>>> If you ask questions often it is important to let us know what
>>> operating system you use and what exact version of GnuCash you are
>>> using.
>>>
>>> Johannes
>>
>> Pamela is not a subscriber to this list, and when someone does not
>> subscribe to the list their posts wait for me to check and approve them.
>> Usually this occurs twice daily, but sometimes I go away to places with
>> no internet :)
>>
>> Frequently people try the gnucash-devel list instead of the user list.
>> If it is a user question it is refused, with a note about gnucash-user
>> and the FAQs given by return mail.
>>
>> I have no recall of previous attempts by Pamela to post to either of
>> these lists.
>>
>> Overall, Windows users are not aware of IRC, email lists and the usual
>> ways in which the FOSS community communicates. I suspect that it suits
>> Redmond that their users don't interact with the FOSS community, and
>> doesn't use any similar methods of communication.
>>
>> However, if I look at the http://gnucash.org/ page
>> I clearly see "Need help" directing people to the Mailing lists
>> and a "Support" list in the left hand column which includes Mailing
>> Lists and IRC.
>> If someone thinks this can be presented better to ensure the Pamelas
>> reach the right place, our motto is "patches welcome"!
>>
>> Liz
>> Moderator
>>
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