HELP!!!

[John Ralls]

> On Jan 6, 2015, at 4:56 AM, pamela criscione <pamjcu17 at gmail.com> wrote:
> 
> Dear Johannes -
> 
> I have gone to the home page, and attempted to subscribe. It advised me
> that I would receive an email once I was cleared, so to speak. I never
> heard back or received anything.
> 
> I have two major questions:
> 
> First, I am attempting to use GnuCash 2.6.4-5 on my new MacBook Air. I keep
> my GnuCash files on a USB stick and want to work with them on my (2014)
> MacBook Air. However, if I open the application and try to 'open' my file,
> I can't.  For all intents and purposes, I have the same iOS and the same
> version of the app and can't understand why I can't use the files created
> on the iMac on the MBA.
> 
> 
> 
> If I launch 'Finder' and select the file I want to open, GnuCash launches
> just fine but I'm left staring at a blank screen with "Unsaved Book" in the
> Title Bar.
> 
> 
> I also need to find out if and I how I can export my files from GnuCash
> into Quicken or Quick Books, or another financial software program where
> assistance and tutorials are more accessible. There doesn't seem to be much
> support for GnuCash in the US; no one I've contacted has any familiarity
> with it.
> 
> 
> I'd really appreciate any ideas from any of you who have experience with
> GnuCash.
> 
> 
> All the best,
> 


GnuCash doesn't understand the signal from Finder about opening the file, so you have to use File>Open from the menu after starting GnuCash.

After selecting File>Open, you'll get a file system dialog box that works mostly like Finder. Pick the file-folder symbol with a / next to it in the sidebar, then scroll to the bottom of the list and double-click "Volumes". You should see your thumb drive listed, double click on it, then continue to navigate through its folders to where your .gnucash file is. 
After you've done that once GnuCash will open it every time on startup as long as you mount your thumb drive before you start GnuCash.

Regards,
John Ralls