Unofficial GnuCash Forum

Mark Phillips mark at phillipsmarketing.biz
Sun Jan 18 19:31:16 EST 2015


Mark,

I have been a GNUcash user for many years. The mailing list has provided
all the support I have needed for GNUcash. Personally, I really don't see
the issue with a mailing list. Searching the mailing list is as easy as
typing in the Google search bar. I get hits on topics related to my search
from the mailing list archive (via nabble), personal blogs of GNUcash
users, GNUcash books online, and many other sources with potential answers
to my questions.

I would say that every one of the open source/FOSS applications that I use
all have mailing lists and irc channels. I find those few that have forums
are much more difficult to use for support, as I have to go to the forum to
see a response to my question (after receiving an email notification that
someone responded). Mailing lists are very common in the FOSS world.

I applaud your effort, but I really think you are solving a problem that
the GNUcash community does not have. In addition, another support channel
will only serve to dilute the efforts of the community to help new users.
Particularly since the developers have already chimed in that they only
want to use the mailing list.

Just my 2 cents,

Mark

On Sun, Jan 18, 2015 at 3:53 PM, Dave H <hellvee at gmail.com> wrote:

> That explains it then :-)  Look I'm not having a go at you, it just seems
> to me that this would result in having yet another place that newbies would
> have to check/ask for help in and I just wonder if this wouldn't have the
> effect of diluting the available help yet further. I think the core devs
> who provide a lot of help have already indicated that they prefer the
> mailing list and irc. I realize the searching isn't the best in the mailing
> list and I for one don't use it and I have no idea what nabble provides in
> the way of a search capability, I see that it provides a search box at
> http://gnucash.1415818.n4.nabble.com/ so I'm guessing it provides at least
> a basic level of search ?
>
> Cheers Dave H...
>
> On 19/01/2015 8:18 am, "Mark Ruzicka" <markruzicka at outlook.com> wrote:
>
> >  Um. Okay. I have more than one email addresses, sir, for different
> > purposes. They are called aliases and are useful for my purposes. Hence
> why
> > I gave it in the first place.
> >
> > I have no problem with nabble, but it does not index with search engines.
> > When I was a new user, it was difficult to find resources that were
> catered
> > to a non-development audience. That is/was the idea.
> >
> > I only suggested to help, and/or let the users help each other in a
> format
> > that was more friendly and less technical. Gnucash has a lot to offer,
> but
> > few resources unless you're in the "loop" or mailing lists.
> >
> > I'll close it down then...
> >
> > --
> > Mark Ruzicka
> > (907) 360-6607
> > via Mobile
> >  ------------------------------
> > From: Dave H <hellvee at gmail.com>
> > Sent: ‎1/‎18/‎2015 12:34 PM
> > To: Mark Ruzicka <markruzicka at outlook.com>
> > Cc: gnucash-user at gnucash.org
> > Subject: Re: Unofficial GnuCash Forum
> >
> >   Not another Gnucash forum !!!  You still haven't told us what is wrong
> > with the nabble forum if that's what users prefer.  Personally I prefer
> the
> > mailing list and if I want to see postings in a threaded manner I'll just
> > let outlook do it for me :-)
> >
> >  You don't fill me with confidence as you seem unable to even get your
> > email address correct in the body of your email ....
> >
> >  Just my 2 cents worth
> >
> >   Cheers Dave H.
> >
> >
> >
> > On 19 January 2015 at 05:34, Mark Ruzicka <markruzicka at outlook.com>
> wrote:
> >
> > Hi everyone,
> >
> >
> > I launched a forum for user based questions and discussions. This makes
> it
> > so that users can easily support other user’s questions and developers
> can
> > work on developing and bug squashing. This is an expirement and we’ll see
> > how it goes. If it gets little traffic over the next few months, I’ll
> trash
> > the idea.
> >
> >
> > Also very important, the forum should register under search engine
> indexes.
> >
> > It is a work in progress, so please bear with me.
> >
> >
> > This is an unofficial forum and is not supported or endorsed by the
> > GnuCash Team.
> >
> >
> > If you’d like to visit the user forums, please visit
> www.gnucashforums.com
> >
> > To contact me directly regarding this forum please email me at
> > maruzicka at outlook.com
> >
> >
> >
> > Thanks,
> >
> > Mark A. Ruzicka
> > _______________________________________________
> > gnucash-user mailing list
> > gnucash-user at gnucash.org
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > -----
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> >
> >
> >
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