Transaction entry problem

Geert Janssens geert.gnucash at kobaltwit.be
Sat Jun 13 04:04:35 EDT 2015


Ron,

Which version of gnucash are you using ?

There were a couple of releases early in the 2.6 series which hid 
single-split transactions. If you happen to use one of those you may 
want to upgrade to gnucash 2.6.6 and optionally run check & repair.

Regards,

Geert

On Friday 12 June 2015 16:22:24 Ron Shook wrote:
> Alex & Tommy,
> 
> 
> Thanks for responding on this.  I can't get on the computer that I'm
> experiencing the problem with at will, which is why I haven't
> responded sooner.  I am, unfortunately, still just as mystified.
> 
> 
> It's still a transaction entry problem and I'm hoping that I will say
> something that will cue you in or perhaps you could ask me a question
> that will help or send me in the right direction.
> 
> 
> I've been working from the chart of accounts, double clicking on the
> account that I want to work on, and deleting, changing or entering
> new entries.  My problem is as explained before, the nutsiest part of
> it being that opening the problem accounts (Utilites: Electricity &
> Utilities: Natural Gas-Oil) show me limited transactions which I
> cannot add to, however they are being added but don't show up.  I
> went to GC preferences: register defaults and set the counter to 0,
> which seems to be what it takes to see everything, yet I don't see
> everything.  The problem is not their dates because they are later
> dates than those that do show.  When I do a transaction report on
> either of these accounts, they show everything including the
> additions that aren't showing up in the chart of accounts, so I have
> a number of duplicate transactions, but can't find them outside of a
> report to delete the extras and leave one instance that will show in
> the account when accessed from the chart of acco! unts..
> 
> 
> Does this explain it better or can you ask me to tell you something
> that will provide a better explanation.  I have done a whole lot of
> reading in the Tutorial & Concepts guide, not complete, but focusing
> on the topics that might give me an answer, but with no joy.  I doubt
> if it makes a difference, but I'm on Win 7Pro.  Might there be some
> sort of preference or property change that I am missing to get
> everything to show up in the CofA?
> 
> 
> Thanks so much again,
> 
> 
> Ron Shook
> 
> 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Alex Aycinena <alex.aycinena at gmail.com>
> To: gnucash-user <gnucash-user at gnucash.org>; shepvideo
> <shepvideo at aol.com> Sent: Tue, Jun 9, 2015 6:55 pm
> Subject: Re: Transaction entry problem
> 
> 
> 
> 
> 
> 
> 
> ---------- Forwarded message ----------
> From: Ron Shook <     shepvideo at aol.com>
> To:      gnucash-user at gnucash.org,      shepvideo at aol.com
> Cc:
> Date: Tue, 9 Jun 2015 16:44:41 -0400
> Subject: Transaction entry problem
> New User:
> 
> 
>  I must be doing something or not doing something completely stupid,
> but I have a problem with transaction entry, that I can't for the
> life of me solve, that is driving me bonkers.
> 
> 
>  Here's the situation:  Some transaction entries for Utilities:
> natural gas and Utilities: electric were posted to the wrong
> accounts, 3 or 4 to the opposite account in each account.  This
> happened on a transfer from Microsoft Money and was most certainly
> posted wrong in that accounting package.  I went into both nat gas
> and electric accounts and changed the wrong ones from transfer to nat
> gas and electric appropriately.  This worked for the most part except
> for one transaction entered after the transfer which wasn't a
> transfer, which I changed from nat gas to electric, i.e.,, it was a
> mistake that was made in Gnucash and didn't originate in MS Money. 
> After I tried to change the entry from nat gas to electric, it
> stubbornly refused to take the change and stayed in nat gas.  After
> trying numerous times to do this, I decided to delete the transaction
> from nat gas, and add it to electric.  After deleting it from nat gas
> and opening electric, I tried to add the deleted item the! re.  I
> fill out the new transaction registry item, hit enter, and what I
> have just typed disappears and is not added to the electric account. 
> Trying to do this numerous times has resulted in the same nothing
> happening.  An anomaly that happens when I fill out the new line is
> that the correct amount for the debit is entered automatically each
> time, if that would help in determining what I'm doing wrong?
> 
>  To make this even more confusing, when I do a transaction report on
> electric, every one of the failed attempts to add the new transaction
> entry shows up on the transaction report as a separate item making
> for an insane amount for total electric, yet none of these failed
> items is shown when I double click and open up the electric account.
> 
> 
>  Does anyone have any suggestions for all of this.  I'm about to go
> elsewhere for Accounting software.  Nothing has been as simple and
> easy peasy since my first accounting software, Mac Money on an Apple
> II+.  I was really hoping that I could set up Gnucash to function as
> simply as possible as a simple cash accounting program for tax
> records, but this is driving me up the wall.
> 
> 
>  Thanks for anything anyone can do to set me straight,
> 
> 
>  Ron Shook
> 
> 
> 
> 
> 
> 
>  Don't get frustrated. You're doing something wrong but it is unclear
> what from your description. Someone suggested going through the
> tutorial & concepts guide, which is a good idea. The fact that you
> say that you have insane amounts for electric indicate that all the
> transactions you were entering where actually being entered, you just
> couldn't see them. Which register were you entering them in? If you
> use the general ledger (or journal?) for data entry, that defaults to
> only show recent transaction, although that default can be changed.
> What dates were they for? (If they are for a date from long ago, when
> you hit the enter key, they seem to disappear because they are sorted
> by date and go off the top of the visible register). If you are in an
> expense register and change the expense account they do in fact
> disappear from that register, but appear in the new expense register.
> 
> 
> 
> 
> Alex
> 
> 
> 
> 
> 
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