editing credit note

Geert Janssens geert.gnucash at kobaltwit.be
Sat Oct 1 03:39:07 EDT 2016


On Friday 30 September 2016 12:56:02 Derek Atkins wrote:
> That implies that the total amount went negative..
> The only way to "fix" it is to ensure that your invoice total is
> positive.
> 
> -derek

Hmm, no. An invoice with a total negative amount is still considered an 
invoice by gnucash (2.6.x). The only way to generate a credit note is to 
mark the radio button labeled "Credit Note" while creating a new 
invoice/credit note (or while duplicating another one).

Unfortunately you can't revert this step other than reverting to a 
backup from before you created this "bad invoice". What you can do to 
make your balances match is this:
1. duplicate the credit note. In the invoice creating window that pops 
up make sure to select "Invoice" instead of "Credit Note".
2. Post the newly created invoice
3. Unpost the credit note and optinally remove all its entries.

This should allow you to pay the new invoice correctly. You will still 
have one unposted credit note in your books. That's visual clutter but 
won't affect any of your balances. There is currently no way to delete 
such invoices or credit notes. If you ever need to write a real credit 
note (for any of your customers) you can recycle this unposted one.

Regards,

Geert


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