Please help with invoice printing urgently

[Geert Janssens]

On Tuesday 18 October 2016 20:18:24 Donald Hill wrote:
> Hello,
> 
> I've been using GNU cash for a number of years now with very little
> problems.
> 
> Today I’ve tried to print out a printable invoice that I've been doing
> successfully of a few years but all I am getting is a blank screen.
> 
> I need to print this urgently as I use this for my quotations for work
> as well and I've got to get this to a client.
> 
> I'm using Windows 10 and have downloaded the latest version to see if
> that helps but nothing changes.
> 
> 
> Regards
> 
> Donald Hill
> 

Hi Donald,

As you are on Windows, the first thing I would try is to set a different 
default browser in Windows (and optionally set it back to your preferred 
browser as well).

There seems to be a bug on Windows that causes reports to be blank when 
no default browser is set.

You can find more on this issue 
here:https://bugzilla.gnome.org/show_bug.cgi?id=645273

In particular comment 40 on this bug has some step by step instructions 
to follow:
https://bugzilla.gnome.org/show_bug.cgi?id=645273#c40

Let us know if this helps!

Regards,

Geert