Fwd: Re: Please help with invoice printing urgently

Geert Janssens geert.gnucash at kobaltwit.be
Tue Oct 18 14:59:55 EDT 2016

Forwarding so others can follow and join the conversation.

----------  Forwarded Message  ----------

Subject: Re: Please help with invoice printing urgently
Date: Wednesday 19 October 2016, 07:33:22
From: Donald Hill <donaldhill at xtra.co.nz>
To: Geert Janssens <geert.gnucash at kobaltwit.be>

Hi again Geert,

One thing that may have caused this problem was that I stupidly 
installed a 
program called Adblock.

I found that this was slowing my system so I removed it using 

I cant say whether I was able to print invoices since I installed and 
uninstalled but I had a gut feeling that this may have had something to 
with it.

Best regards


-----Original Message----- 
From: Geert Janssens
Sent: Wednesday, October 19, 2016 4:52 AM
To: gnucash-user at gnucash.org
Cc: Donald Hill
Subject: Re: Please help with invoice printing urgently

On Tuesday 18 October 2016 20:18:24 Donald Hill wrote:
> Hello,
> I've been using GNU cash for a number of years now with very little
> problems.
> Today I’ve tried to print out a printable invoice that I've been doing
> successfully of a few years but all I am getting is a blank screen.
> I need to print this urgently as I use this for my quotations for work
> as well and I've got to get this to a client.
> I'm using Windows 10 and have downloaded the latest version to see if
> that helps but nothing changes.
> Regards
> Donald Hill

Hi Donald,

As you are on Windows, the first thing I would try is to set a different
default browser in Windows (and optionally set it back to your preferred
browser as well).

There seems to be a bug on Windows that causes reports to be blank when
no default browser is set.

You can find more on this issue

In particular comment 40 on this bug has some step by step instructions
to follow:

Let us know if this helps!




More information about the gnucash-user mailing list