Please help with invoice printing urgently

[Donald Hill]

Sorry If Im sending repeated emails but just working the process out.

Im now subscribed.

So far nothing Ive done including making sure Ive a default browser, 
changing the default browser, removing adblocker which I thought might be a 
problem including extensions has worked.

Tried exporting a PDF and that’s blank as well however I can read a basic 
HTML version if the invoice if I simply just export it.

Any further ideas from anyone??

-----Original Message----- 
From: Geert Janssens
Sent: Wednesday, October 19, 2016 4:52 AM
To: gnucash-user at gnucash.org
Cc: Donald Hill
Subject: Re: Please help with invoice printing urgently

On Tuesday 18 October 2016 20:18:24 Donald Hill wrote:
> Hello,
>
> I've been using GNU cash for a number of years now with very little
> problems.
>
> Today I’ve tried to print out a printable invoice that I've been doing
> successfully of a few years but all I am getting is a blank screen.
>
> I need to print this urgently as I use this for my quotations for work
> as well and I've got to get this to a client.
>
> I'm using Windows 10 and have downloaded the latest version to see if
> that helps but nothing changes.
>
>
> Regards
>
> Donald Hill
>

Hi Donald,

As you are on Windows, the first thing I would try is to set a different
default browser in Windows (and optionally set it back to your preferred
browser as well).

There seems to be a bug on Windows that causes reports to be blank when
no default browser is set.

You can find more on this issue
here:https://bugzilla.gnome.org/show_bug.cgi?id=645273

In particular comment 40 on this bug has some step by step instructions
to follow:
https://bugzilla.gnome.org/show_bug.cgi?id=645273#c40

Let us know if this helps!

Regards,

Geert