Help on error message

[Burnell West]

Quicken 16 on MacOS Sierra cannot generate QIF files, as far as I can determine. Thank you for this note.
> On Jan 4, 2017, at 7:46 PM, Jane Knichel-Aldea <jkaldea at gmail.com> wrote:
> 
> Thank you, I did try the OFX  format and it worked nicely. Thank you for
> the suggestion.
> Jane
> 
> On Jan 4, 2017 8:48 PM, "David Carlson" <david.carlson.417 at gmail.com> wrote:
> 
> While it would be better if GnuCash failed nicely on bad csv imports, it
> appears that is not always the case.  GnuCash is better behaved with the
> other formats.  I personally almost always get OFX format import files.
> 
> 
> For imports from Quicken, Moneydance, and other programs, QIF works better.
> 
> David C
> 
> On Wed, Jan 4, 2017 at 7:31 PM, Jane Knichel-Aldea <jkaldea at gmail.com>
> wrote:
> 
>> I saved a new file, and was able to import two csv files, but on the third
>> file the system crashed again. Is it possible something is wrong with the
>> download file, since I am downloading from separate financial institutions?
>> And if so, how do I check this?
>> 
>> I am spending a lot of time setting this up, and beginning to think I will
>> have to find another solution if the system crashes every time I use it.
>> 
>> Thank you for your help.
>> Jane
>> 
>> Best Regards,
>> Jane Knichel Aldea
>> 201-725-3507 <(201)%20725-3507>
>> 
>> On Wed, Jan 4, 2017 at 1:59 PM, David Carlson <david.carlson.417 at gmail.com
>>> wrote:
>> 
>>> I do not want to put words into the OP's mouth but the first post
>>> suggested that it is probably release 2.6.15 'having only downloaded the
>>> software yesterday' in Windows 10 'Sent from Mail for Windows 10'
>>> 
>>> David C
>>> 
>>> On Wed, Jan 4, 2017 at 9:28 AM, Derek Atkins <warlord at mit.edu> wrote:
>>> 
>>>> Hi Jane,
>>>> 
>>>> Jane Knichel-Aldea <jkaldea at gmail.com> writes:
>>>> 
>>>>> Thank you David.
>>>>> I was able to open again, and it crashes when I try to import a .CSV
>>>> file
>>>>> from my bank. I did notice that there is another thread about a .gif
>>>> file
>>>>> that caused the system to crash. Perhaps there is a problem with the
>>>>> software. Have you ever heard of this happening? Any ideas on how I can
>>>>> correct this? Also, is there a way to correct this so I do not keep
>>>> getting
>>>>> that error every time I open the file?
>>>> 
>>>> What version of GnuCash do you have installed?
>>>> What version of Windows are you using?
>>>> 
>>>>> Thank you,
>>>> 
>>>> -derek
>>>> 
>>>>> On Jan 3, 2017 5:33 PM, "David Carlson" <david.carlson.417 at gmail.com>
>>>> wrote:
>>>>> 
>>>>>> 
>>>>>> it is normal to get that error the next time you try to open your file
>>>>>> after the program has crashed.  The problem is to figure out why it is
>>>>>> crashing.  Do you remember what you were doing the first time it
>>>> crashed?
>>>>>> 
>>>>>> If not, the first thing to try is to open the program with no file to
>>>> see
>>>>>> if it crashes then.
>>>>>> If not, then try creating a new file to see if it crashes then.
>>>>>> 
>>>>>> If those tests went ok, then look in the GnuCash online FAQ's for more
>>>>>> ideas to check.  Feel free to ask more specific questions here.
>>>>>> 
>>>>>> David C
>>>>>> 
>>>>>> 
>>>>>> On Tue, Jan 3, 2017 at 12:46 PM, Jane K. Aldea <jkaldea at gmail.com>
>>>> wrote:
>>>>>> 
>>>>>>> Hello:
>>>>>>> I am a new user to GnuCash, having only downloaded the software
>>>>>>> yesterday. The program keeps crashing, and I get this error message
>>>> when
>>>>>>> trying to open the program:
>>>>>>> 
>>>>>>> GnuCash could not obtain the lock for file://C:\Users\Jane\Documents
>>>> \Aldea
>>>>>>> Gnu.gnucash.
>>>>>>> 
>>>>>>> If I select open anyway, since I know the file is not open, the
>>>> program
>>>>>>> crashes. I am using Windows 10.
>>>>>>> 
>>>>>>> Any help is appreciated.
>>>>>>> 
>>>>>>> Jane
>>>>>>> Sent from Mail for Windows 10
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> gnucash-user mailing list
>>>>>>> gnucash-user at gnucash.org
>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>> -----
>>>>>>> Please remember to CC this list on all your replies.
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>>>>>>> 
>>>>>> 
>>>>>> 
>>>>> _______________________________________________
>>>>> gnucash-user mailing list
>>>>> gnucash-user at gnucash.org
>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>> -----
>>>>> Please remember to CC this list on all your replies.
>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>> 
>>>>> 
>>>> 
>>>> --
>>>>       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>>>>       Member, MIT Student Information Processing Board  (SIPB)
>>>>       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>>>>       warlord at MIT.EDU                        PGP key available
>>>> 
>>> 
>>> 
>> 
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