Processing a refund

[Nelson Handcock]

Seeing as the items were returned the very next day, you could also just
delete the payment and unpost the invoice. Everything will then be as if
the transaction never occurred.

Regards,
Nelson


On Fri, Mar 16, 2018 at 6:57 AM, Adrien Monteleone <
adrien.monteleone at gmail.com> wrote:

> Issue a Credit Memo for the item. If the refunded item is marked taxable,
> sales tax will also be included in the credit.
>
> If you are actually handing over funds, you can then ‘pay’ the credit memo
> with a check or other entry. Otherwise, you can apply the credit memo to a
> future invoice as a payment.
>
> Regards,
> Adrien
>
> > On Mar 15, 2018, at 3:52 PM, Martijn Heuts <usadutchies at bellsouth.net>
> wrote:
> >
> > Hello, I am running GNU cash for my business.I created and posted an
> invoice, which was paid in full.However a day later the client returns the
> item.THe client also paid sales tax on this invoice.
> > What is the proper way to process this refund in GNU?I tried via the
> REFUND field which doesn't seem to process correctly.Also I need to make
> sure the sales tax is taken care of.
> > Please help. Thanks and I appreciate it!
> >
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