[GNC] Accounting for Refund

[Eric Rathhaus office]

I do have a f/u question. When I create a credit note, the program only allows me to account for it as income and it appears as a positive number in my accounts receivable.  How can I account for this transaction so that gnu cash recognizes this transaction should be a debit against previously income?

Kind regards,

Eric W. Rathhaus
Law Office of Eric W. Rathhaus
484 Lake Park Avenue, Suite 50
Oakland, CA 94610
415.577.0920 tel
415.737.0603 fax

www.ewrlaw.com

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> On Nov 5, 2018, at 12:34 PM, Eric Rathhaus office <eric at ewrlaw.com> wrote:
> 
> Thank you, Geert.
> 
> Kind regards,
> 
> Eric W. Rathhaus
> Law Office of Eric W. Rathhaus
> 484 Lake Park Avenue, Suite 50
> Oakland, CA 94610
> 415.577.0920 tel
> 415.737.0603 fax
> 
> www.ewrlaw.com
> 
> Confidentiality : 
> 
> The information contained in this message is legally privileged and confidential information intended only for the use of the addressee(s) named above.  If the reader of this message is not the intended recipient, please be advised that any dissemination, distribution, or copy of the information in this message, and/or the name(s) of the person(s) it is addressed to, is prohibited.  If you have received this message in error, please notify us by returning this email to us.  If that is not possible, we will reimburse you for any costs in returning this message to us through other means.
> 
> 
> 
>> On Nov 5, 2018, at 12:27 PM, Geert Janssens <geert.gnucash at kobaltwit.be> wrote:
>> 
>> Op maandag 5 november 2018 20:00:54 CET schreef Eric Rathhaus office:
>>> Hello - I need to refund a client for pre-paid expenses I didn’t end up
>>> incurring.  I could just cut a check and account for it as an expense.  But
>>> as these payments came from multiple invoices and jobs, I would like to
>>> have some method for creating a note to identify the various expense
>>> payments I’m refunding.  Credit notes only exist for employees.
>> 
>> Credit notes exist for customers, vendors and employees. Unfortunately the 
>> menu names are a bit misleading.*
>> 
>> If you select Business->Customer->New Invoice you can choose to create either 
>> an invoice or a credit note.
>> 
>>> Would I go
>>> back to each invoice and revise the payments to account for refund from
>>> each invoice and send updated invoice along with the check?  Thanks.
>> 
>> That shouldn't be necessary as you can create a credit note for a customer.
>> 
>> Regards,
>> 
>> Geert
>> 
>> * This is a historical artifact. There has been some discussion when the 
>> credit note feature got added, but at the time no consensus was reached about 
>> how to organize the menus. And at some point it was forgotten. We really 
>> should fix this. Meanwhile a credit note can be created via New Invoice...
>> 
>> 
> 
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