[GNC] Online trx download

[Joseph Vernice]

Hello John,

The accounts come up after setting the online banking ( I have multiple 
Fidelity accounts).  I select the checking account with no errors.  It 
just seems to be a problem with the transaction downloading.  I set 
"Earliest date" and selected today's date, but it always states that 
there are no transactions to download for the period, even though there 
are dozens of them.

What settings could be in question here?

Thank you


On 10/27/2018 12:14 PM, John Ralls wrote:
>
>
>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvernice at gmail.com 
>> <mailto:jvernice at gmail.com>> wrote:
>>
>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build 
>> ID: 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the 
>> Actions>Online Actions>Get Transactions is not working.  Even though 
>> there are several transaction that should be downloaded, I am 
>> receiving a dialog box indicating that there are no transactions for 
>> the time period.
>>
>> Is this is a bug?
>
> Maybe, but it’s more likely that your bank has changed something.
>
> Note first that GnuCash resets the last retrieved date even if the 
> retrieval wasn’t successful, so you need to reset the date range when 
> you retry one.
>
> Review the whole session transcript. If the window is closing before 
> you can do that uncheck “Close log window when finished” in 
> Preferences>Online Banking.
> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for 
> errors. If there are none, try setting logging 
> (https://wiki.gnucash.org/wiki/Logging) with 
> gnc.import.aqbanking=debug. You might also try the AQBanking logging 
> environment variables (see 
> https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more 
> information from AQBanking.
>
> Regards,
> John Ralls