[GNC] Online trx download

[John Ralls]

Have you completed the Online Banking Setup assistant at this point?

Regards,
John Ralls


> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <jvernice at gmail.com> wrote:
> 
> Hello John,
> 
> The accounts come up after setting the online banking ( I have multiple Fidelity accounts).  I select the checking account with no errors.  It just seems to be a problem with the transaction       downloading.  I set "Earliest date" and selected today's date, but it always states that there are no transactions to download for the period, even though there are dozens of them.
> 
> What settings could be in question here?
> 
> Thank you
> 
> 
> On 10/27/2018 12:14 PM, John Ralls wrote:
>> 
>> 
>>> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvernice at gmail.com <mailto:jvernice at gmail.com>> wrote:
>>> 
>>> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build ID: 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the Actions>Online Actions>Get Transactions is not working.  Even though there are several transaction that should be downloaded, I am receiving a dialog box indicating that there are no transactions for the time period.
>>> 
>>> Is this is a bug?
>> 
>> Maybe, but it’s more likely that your bank has changed something.
>> 
>> Note first that GnuCash resets the last retrieved date even if the retrieval wasn’t successful, so you need to reset the date range when you retry one.
>> 
>> Review the whole session transcript. If the window is closing before you can do that uncheck “Close log window when finished” in Preferences>Online Banking.
>> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile <https://wiki.gnucash.org/wiki/Tracefile>) for errors. If there are none, try setting logging (https://wiki.gnucash.org/wiki/Logging <https://wiki.gnucash.org/wiki/Logging>) with gnc.import.aqbanking=debug. You might also try the AQBanking logging environment variables (see https://wiki.gnucash.org/wiki/AqBanking#Debugging <https://wiki.gnucash.org/wiki/AqBanking#Debugging>) to get more information from AQBanking.
>> 
>> Regards,
>> John Ralls
>