[GNC] Online trx download

[Joseph Vernice]

Yes, I did.  I even deleted it and created a new one.

On Sun, Oct 28, 2018 at 11:51 AM John Ralls <jralls at ceridwen.us> wrote:

> Have you completed the Online Banking Setup assistant at this point?
>
> Regards,
> John Ralls
>
>
> On Oct 28, 2018, at 7:18 AM, Joseph Vernice <jvernice at gmail.com> wrote:
>
> Hello John,
>
> The accounts come up after setting the online banking ( I have multiple
> Fidelity accounts).  I select the checking account with no errors.  It just
> seems to be a problem with the transaction downloading.  I set "Earliest
> date" and selected today's date, but it always states that there are no
> transactions to download for the period, even though there are dozens of
> them.
>
> What settings could be in question here?
>
> Thank you
>
> On 10/27/2018 12:14 PM, John Ralls wrote:
>
>
>
> On Oct 27, 2018, at 6:49 AM, Joseph Vernice <jvernice at gmail.com> wrote:
>
> With the latest update to GnuCash for Windows 10 (Version: 3.3,Build ID:
> 3.3+ (2018-09-29), Finance::Quote: 1.47) it appears that the Actions>Online
> Actions>Get Transactions is not working.  Even though there are several
> transaction that should be downloaded, I am receiving a dialog box
> indicating that there are no transactions for the time period.
>
> Is this is a bug?
>
>
> Maybe, but it’s more likely that your bank has changed something.
>
> Note first that GnuCash resets the last retrieved date even if the
> retrieval wasn’t successful, so you need to reset the date range when you
> retry one.
>
> Review the whole session transcript. If the window is closing before you
> can do that uncheck “Close log window when finished” in Preferences>Online
> Banking.
> Check your trace file (https://wiki.gnucash.org/wiki/Tracefile) for
> errors. If there are none, try setting logging (
> https://wiki.gnucash.org/wiki/Logging) with gnc.import.aqbanking=debug.
> You might also try the AQBanking logging environment variables (see
> https://wiki.gnucash.org/wiki/AqBanking#Debugging) to get more
> information from AQBanking.
>
> Regards,
> John Ralls
>
>
>
>