[GNC] How to handle bounced check

[Christopher Lam]

I think this is difficult. Creating and posting invoice will create an open
lot, and paying the invoice closes the lot; I'm not sure there is mechanism
to reopen the lot. I think it would be useful to document the exact steps
to pay & unpay in bugzilla and further internal discussion takes place
there?

On Sat., 2 Feb. 2019, 12:26 Mike Alexander <mta at umich.edu wrote:

> A few weeks ago I received a check in payment for an invoice I had sent to
> a customer.  I recorded the payment and deposited the check.  A couple of
> weeks later I got notice from my bank that the check had bounced.  My
> question is how to record this.  I want to “unpay” the invoice and charge
> the amount back to the customer, but I can’t find a good way to do this.
>
> I tried entering a transaction to debit Accounts Receivable and credit the
> bank account after which I manually added the split in A/R to the lot for
> that invoice.  This sort of worked, but the invoice is still marked paid in
> the customer report.  I can, however, select it in the “Process Payment”
> dialog to pay it again and it shows up as unpaid in the receivables aging
> report.  Can I do better than this?
>
>            Mike
>
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