[GNC] Bouncy Check
Adrien Monteleone
adrien.monteleone at lusfiber.net
Wed Feb 27 15:21:02 EST 2019
Your welcome.
I forgot to include the step of unposting the invoice in order to edit it.
Also, please be sure to always copy the list on all replies so everyone can benefit from the discussion. (and resolution of the question)
Regards,
Adrien
> On Feb 27, 2019, at 2:19 PM, subscriptions <subscriptions at renuecomputers.com> wrote:
>
> On 2/27/19 3:15 PM, Adrien Monteleone wrote:
>> Select the payment transaction in your asset register. (checking/cash, wherever it appears)
>>
>> Then choose Transaction > Add Reversing Transaction
>>
>> This will reverse the payment with a reversing transaction and de-couple the original payment from the invoice.
>>
>> Edit your invoice to reflect your bounce charge, re-post (even with original date if you want for proper aging) and then process the new payment.
>>
>> *The bank is still charging you for their mistake?
>>
>> Regards,
>> Adrien
>>
>>> On Feb 27, 2019, at 1:08 PM, subscriptions <subscriptions at renuecomputers.com> wrote:
>>>
>>> Took a payment (check) from customer and it bounced. It was actually a mistake at the bank in printing the check #'s. They are sending me another payment. How do you handle this transaction?
>>>
>>> I assume somehow you need to unpost the last payment, Add bounce charge to invoice and then accept new payment.
>>>
>>> Im not finding how to do this though.
>
> Thank you very much.
>
>
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