[GNC] Lost all my transactions on Gnu cash

Georgina Hunter-Jones helicopterlife at gmail.com
Tue Jan 22 15:55:16 EST 2019


Thanks, sadly it did not work. Sorry that replies are so slow, Im not
always with the old computer. Thanks

On Tue, Jan 15, 2019 at 2:38 PM Georgina Hunter-Jones <
helicopterlife at gmail.com> wrote:

> Thanks, i’ll Try that. Georgina
>
> On Tue, Jan 15, 2019 at 2:00 PM Derek Atkins <derek at ihtfp.com> wrote:
>
>> Dear Georgina,
>>
>> [snip]
>> > Op dinsdag 15 januari 2019 12:52:50 CET schreef Georgina Hunter-Jones:
>> >> Dear Geert,
>> >> Thank you, that helped to a certain extent. I can now see lines of
>> >> information with the account details. However, it appears to be 'read
>> >> only'
>> >> and I cannot enter any further data. I also cannot see anything more
>> >> than
>> >> an overall view of the account, ie no dates etc.
>> >>
>> >> Anything I can do to change that? Thank you very much for your help so
>> >> far.
>> >> Best wishes, Georgina
>>
>> This sounds like it could be a permissions problem, although I'm not
>> familiar enough with MacOS permissions to know how best to fix it.
>> Hopefully a MacOS expert will come in.  But it really sounds like when you
>> copied your data file you put it into a directory that your current user
>> does not have access to write new files.
>>
>> Can you try this:
>>
>> Make a new folder from the Finder
>> Copy your data file to the new Folder
>> Open GnuCash
>> File -> Open the data file from the new folder
>>
>> Does this help?
>>
>> >> On Tue, Jan 15, 2019 at 8:31 AM Geert Janssens
>> >> <geert.gnucash at kobaltwit.be>
>> >>
>> >> wrote:
>> >> > A few other suggestions:
>> >> >
>> >> > 1. Which files did you transfer ? While that sounds obvious, it is
>> not
>> >> > always
>> >> > so. So this question is to ensure you really did copy your gnucash
>> >> data
>> >> > file
>> >> > to the older computer.
>> >> >
>> >> > 2. How have you tried to open your gnucash data file ? It's important
>> >> to
>> >> > realize that on MacOS double-clicking on a random gnucash data file
>> >> > doesn't
>> >> > necessarily mean that file will be opened. GnuCash will always reopen
>> >> that
>> >> > previously last opened file (which may be different from the one you
>> >> > double-
>> >> > clicked on). To fix that you can:
>> >> > - Start the gnucash application
>> >> > - Select File->Open
>> >> > - Navigate to your gnucash data file and open it this way
>> >> >
>> >> > Will that bring your data back ?
>> >> >
>> >> > Regards,
>> >> >
>> >> > Geert
>>
>> > Please remember to CC this list on all your replies.
>> > You can do this by using Reply-To-List or Reply-All.
>>
>> -derek
>>
>> --
>>        Derek Atkins                 617-623-3745
>>        derek at ihtfp.com             www.ihtfp.com
>>        Computer and Internet Security Consultant
>>
>>


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